Optus - Faults Phone Number

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131 344
Customer service
Current Wait: 36 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Technical SupportServiceAccount accessA different issue
Get to a live person fastest: Keep pressing 0

Reasons customers like you called recently

Not connected to internet
a day ago
Uber customer care number **********************?*Uber customer care number...
2d ago
Can't send messages on phone
3d ago
Your email server has be labelled by sorbs as a spam problem see log extract showing yo...
5d ago
Recover whatsapp chats history
11d ago
Home phone is not working. Internet Ok but phone just stopped working.
16d ago
My fetch box keeps rebooting * or * times a day.
a mo ago
* weeks ago i signed up with optus for a mobile, home and intrernet connection,first th...
2 mos ago
Landline drops out since connecting to nbn
2 mos ago
Poor reception on Optus mobile phones. People we are calling cannot hear us. ***********
2 mos ago
Home phone & internet is not working since yesterday
2 mos ago
My issue is my landline is not working for the second time in a month. The last few day...
2 mos ago
We have been connected to NBN on *th November. Since then, Landline is not working. We...
2 mos ago
since I connected to nbn with optus I have not been able to use a ** number and there i...
3 mos ago
Land line not working
3 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 131 344 - by the Numbers

Phone number to dial
131 344
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:45am
Navigate phone maze to a human
Keep pressing 0
Average wait
33
Current wait
36
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
70%
Quality of help
61%
Customer votes
2,911
Information last updated
Fri Jan 17 2020 10:00:00 GMT+0000 (UTC)

Optus - Faults's Best Toll-Free/800 Customer Phone Number

This is Optus - Faults's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Faults agent. This phone number is Optus - Faults's Best Phone Number because 18,606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 131 344 include Technical Support, Service, Account access and other customer service issues. The Optus - Faults call center that you call into has employees from Singapore and is open 24 hours, 7 days according to customers. In total, Optus - Faults has 1 phone number. It's not always clear what is the best way to talk to Optus - Faults representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - Faults - by phone or otherwise

While 131 344 is Optus - Faults's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Optus - Faults customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Optus - Faults please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus - Faults.

What is GetHuman's Relationship to Optus - Faults?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus - Faults. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Optus - Faults Contact Info

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