USAA Customer Service

Contact USAA & solve common issues

Use USAA's Phone Number

USAA's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about USAA. Below you will also find the phone and non-phone-based contact information we've gathered.

USAA: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for USAA.
There's more!
Click below to show 1 more questions, answers, and complete guides to common USAA customer support problems.

Contacting USAA customer support

Below you can compare and contrast the 8 ways to contact USAA by looking at which ones are the fastest and which ones other customers recommend the most for solving USAA customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact USAA across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Customer Service
82 mins1010
Car Insurance
7 mins1830
Financial Advisor
3 mins2127
Online Help at
Customer Service
< 15 hrs2116
Customer Service
2 mins949
Customer Service
2 mins1947
Roadside Assistance
20 mins131
Online Help at
Claims Support
< 12 hrs2145

Recent reasons customers contacted USAA:

To Usaa I have two issues. * I called your line and spoke to a person named Shamekia. I...
auto insurance..lost claim check. need to get it voided and reissued
I was found at fault for accident involving only my car. Dur to an accident causing me...
I am trying to get car insurance quote
I need another W-* or ****. My daughter did my Fed & VA State Taxes & lost the p*w.*Wh...
Claim * *******-***. This claim has had additional material sent to the assigned email...
need to get new assignment * for car repair.
I submitted claim number *** on ** April ****. There has been no progress regarding my...
My father served in the U S Navy during WW II. He never was a USAA policy holder. Can...
Desire to set up auto payment on all bills to USAA and on a monthly basis. Need to know how.
Credit card. I want to make a purchase and was declined
Im getting a text from an email claiming to be usaa fraud department. C*p of text**A...
Auto insurance coverage seems to have escalated in cost and only includes one car and n...
I would like to know about some insurance questions I would like to have my daughter is...

Help me with my issue

Does GetHuman work with USAA?

GetHuman does not work with USAA's customer support operations, directly or in any other way. GetHuman has no partnership or relation to USAA at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check USAA's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting USAA at a Glance

USAA has no chat option
USAA has no customer email
USAA has 2 help forums
USAA has 1 twitter handle
USAA has 1 facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!