USAA Phone Number

Calling USAA customer service faster by GetHuman

800-531-8722
Customer service
Current Wait: 103 mins (89m avg)
Hours: Monday - Friday 7am-5:30pm CST; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Coverage QuestionsCancel AccountMake a ClaimCheck on a ClaimRoadside AssistanceA different issue
Get to a live person fastest: When the voice prompts begin, press #, then enter the 5-digit extension and then hit # again. The human will transfer you to the right department.

Reasons customers like you called recently

NEED MY INSURANCE CARDS SENT BY MAIL
28m ago
Got. Stranded out of state..need to update personal info..*Start a claim on my vehicle...
3d ago
I ordered a replacement debit card which hasn't arrived. Please overnight mail one char...
3d ago
How can I get a security code as I don't have a cell phone? I have been a member since...
3d ago
I cannot access my account because you won't send me a security code' My member * is *******
3d ago
I canceled my insurance but there is still are automatic withdrawals from my bank. My n...
3d ago
Asking about auto insurance. Please call **********, or send information to this e mail...
3d ago
I have not received my requested debit card. Please overnight mail one and charge my ac...
4d ago
Edit my home owners insurance
4d ago
Want manufactured home insurance here in Az senior community
5d ago
trying to get in my account loss password
5d ago
home owners insurance quote
6d ago
Would like homeowners insurance for an estate property
7d ago
My name is Michael Kilpatrick and I've been with USAA for several years and have loved...
7d ago
I can not get a verification code to withdraw money because I recently got a new phone...
7d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-531-8722 - by the Numbers

Phone number to dial
800-531-8722
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Claims
Call center hours
Monday - Friday 7am-5:30pm CST
Best time to dial
8:30am
Navigate phone maze to a human
When the voice prompts begin, press #, then enter the 5-digit extension and then hit # again. The human will transfer you to the right department.
Average wait
89
Current wait
103
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook or twitter
Quality of communication
81%
Quality of help
60%
Customer votes
5,260
Information last updated
Fri Jan 17 2020 09:00:00 GMT+0000 (UTC)

USAA's Best Toll-Free/800 Customer Phone Number

This is USAA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a USAA agent. This phone number is USAA's Best Phone Number because 146,520 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-8722 include Coverage Questions, Cancel Account, Make a Claim, Check on a Claim, Roadside Assistance and other customer service issues. The USAA call center that you call into has employees from Arizona and is open Monday - Friday 7am-5:30pm CST according to customers. In total, USAA has 4 phone numbers. It's not always clear what is the best way to talk to USAA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting USAA - by phone or otherwise

While 800-531-8722 is USAA's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other USAA customers, is by calling their 800-531-6095 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-531-6095 for Customer Service. If you think this information is inaccurate or know of other ways to contact USAA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for USAA.

What is GetHuman's Relationship to USAA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like USAA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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