USAA Phone Number

Calling USAA customer service faster by GetHuman

800-531-8722
Customer service
Current Wait: 101 mins (89m avg)
Hours: Monday - Friday 7am-5:30pm CST; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Coverage QuestionsCancel AccountMake a ClaimCheck on a ClaimRoadside AssistanceA different issue
Get to a live person fastest: When the voice prompts begin, press #, then enter the 5-digit extension and then hit # again. The human will transfer you to the right department.

Reasons customers like you called recently

I need my insurance card emailed to my email address please.
16h ago
Need rental car longer.
18h ago
My son was in military want get car insurace through usaa
18h ago
I need your mailing address to send a death certificate for my dad who has a rental pol...
20h ago
I am trying to verify how long I have my rental car. My reference number is *********-**
a day ago
I want to join USAA for Home Insurance and each time I try to fill out the form I use...
3d ago
My name is Robert Rosser Jr. social security * *********. My checking account is being...
3d ago
To Whom it May Concern:**If this is truly USAA and you are sending good will to the vet...
4d ago
New auto insurance policy
4d ago
my number and e!all has changed an they won't let me get insurance an I'm trying to pay...
4d ago
I am a contractor. I have an estimate and pictures of a home insured by Usaa . The cust...
4d ago
I have lost my phone, so I can't get the pass code you send when I want to log on to US...
5d ago
Member forum points taken away
5d ago
My son had an accident and has filed a claim with you. You have tried several times to...
6d ago
I have a USAA credit card.**According to CreditKarma, my credits score went down (accor...
6d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-531-8722 - by the Numbers

Phone number to dial
800-531-8722
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Claims
Call center hours
Monday - Friday 7am-5:30pm CST
Best time to dial
8:30am
Navigate phone maze to a human
When the voice prompts begin, press #, then enter the 5-digit extension and then hit # again. The human will transfer you to the right department.
Average wait
89
Current wait
101
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook or twitter
Quality of communication
50%
Quality of help
69%
Customer votes
5,229
Information last updated
Sat Dec 07 2019 09:00:00 GMT+0000 (UTC)

USAA's Best Toll-Free/800 Customer Phone Number

This is USAA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a USAA agent. This phone number is USAA's Best Phone Number because 146,520 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-8722 include Coverage Questions, Cancel Account, Make a Claim, Check on a Claim, Roadside Assistance and other customer service issues. The USAA call center that you call into has employees from Arizona and is open Monday - Friday 7am-5:30pm CST according to customers. In total, USAA has 4 phone numbers. It's not always clear what is the best way to talk to USAA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting USAA - by phone or otherwise

While 800-531-8722 is USAA's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other USAA customers, is by calling their 800-531-6095 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-531-6095 for Customer Service. If you think this information is inaccurate or know of other ways to contact USAA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for USAA.

What is GetHuman's Relationship to USAA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like USAA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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