USAA Phone Number

Calling USAA customer service faster by GetHuman

800-531-8722
Customer service
Current Wait: 97 mins (89m avg)
Hours: Monday - Friday 7am-5:30pm CST; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ComplaintCoverage QuestionsCancel or Change AccountAccount HelpClaimsA different issue
Get to a live person fastest: When the voice prompts begin, press #, then enter the 5-digit extension and then hit # again. The human will transfer you to the right department.
Call internationally for free: Use their 210-531-8722 number, or call the number above while abroad for free with our GetHuman Phone™.

Customer Number 800-531-8722 - by the Numbers

Phone number to dial
800-531-8722
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Claims
Call center hours
Monday - Friday 7am-5:30pm CST
Best time to dial
8:30am
Navigate phone maze to a human
When the voice prompts begin, press #, then enter the 5-digit extension and then hit # again. The human will transfer you to the right department.
Average wait
89
Current wait
97
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook or twitter
Quality of communication
76%
Quality of help
55%
Customer votes
5,255
Information last updated
Sat Aug 11 2018 09:00:00 GMT+0000 (UTC)

USAA's Best Toll-Free/800 Customer Phone Number

This is USAA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a USAA agent. This phone number is USAA's Best Phone Number because 146,520 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-8722 include Complaint, Coverage Questions, Cancel or Change Account, Account Help, Claims and other customer service issues. The USAA call center that you call into has employees from Arizona and is open Monday - Friday 7am-5:30pm CST according to customers. In total, USAA has 4 phone numbers. It's not always clear what is the best way to talk to USAA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting USAA - by phone or otherwise

While 800-531-8722 is USAA's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other USAA customers, is by calling their 800-531-6095 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-531-6095 for Customer Service. If you think this information is inaccurate or know of other ways to contact USAA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for USAA.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!