This USAA phone number is ranked #3 out of 4 because 146,520 USAA customers tried our tools and information and gave us feedback after they called. The reason customers call 800-771-9960 is to reach the USAA Wealth Management department for problems like Coverage Questions, Cancel Account, Make a Claim, Check on a Claim, Roadside Assistance. As far as we can tell, USAA has call center locations in Arizona and you can call during their open hours Mon-Sun 8am-5pm CST. USAA has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-771-9960 and ways to call or contact USAA with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling USAA at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from USAA Wealth Management can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with USAA's Wealth Management department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
While 800-771-9960 is USAA's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-531-8722 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach USAA help by calling them, is that other customers give their customer support at this number a 65% score for their communication skills and a 76% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.