United Airlines Customer FAQ

Cancellation fees may apply depending on the fare type and the timing of the cancellation. Policies vary, so it’s important to review the specific conditions associated with your ticket. If a fee applies, it will typically be deducted from any refund due.

Traveling can be a headache if you are not familiar with the baggage policy of the airline you are flying with. United Airlines has an online baggage calculator you can use to determine how much your checked baggage will be based on your starting point and destination. Make sure your bags meet the dimension requirements for both checked and carry-on luggage to make your travel as stress-free as possible.

Traveling can be a headache if you are not familiar with the baggage policy of the airline you are flying with. United Airlines has an online baggage calculator you can use to determine how much your checked baggage will be based on your starting point and destination. Make sure your bags meet the dimension requirements for both checked and carry-on luggage to make your travel as stress-free as possible.

United MileagePlus members need their account number to earn miles, redeem awards, and access travel perks. Members can gift miles to friends and enjoy benefits like upgrades to Economy Plus with Premier Status. If you forgot your account number, you can find it in the welcome message or email from United. To

If your TSA or Global Entry number is not showing, you may need to ensure that it is correctly added to your MileagePlus profile or during the booking process. You can update your information in your profile under the "Personal Information" section. If the issue persists, there may be specific technical issues to address. Please check the most up-to-date contact information right here on this page for further assistance.