American Airlines Customer Service

Contact American Airlines & solve common issues

Use American Airlines's Phone Number

American Airlines's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about American Airlines. Below you will also find the phone and non-phone-based contact information we've gathered.

American Airlines: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for American Airlines.
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Click below to show 32 more questions, answers, and complete guides to common American Airlines customer support problems.

Contacting American Airlines customer support

Below you can compare and contrast the 9 ways to contact American Airlines by looking at which ones are the fastest and which ones other customers recommend the most for solving American Airlines customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Airlines across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Customer Service
15 mins2635
Business Extra Program
38 mins276
Automated Flight Information
3 mins1674
Baggage Delays
52 mins1251
38 mins1908
Online Help at
Customer Service
< 2 hrs2300
21 mins1237
Customer Service
70 mins1233
Customer Service
2 mins2074

Recent reasons customers contacted American Airlines:

On Aug **th my mama passed away they kept her on life support until my brother and I co...
making sure that we have TSA pre-check
I bought a roundtrip ticket to SFO from RDU using AAdvantage miles but need to change t...
**Sir, I am writing to express my frustration, anger and disappointment at what was my...
I want to see if my husband was on flight AA**** as flight landed in Raleigh and I don...
Trying to ask a couple questions about the flight
American cancelled original flights and app will not let me change flights
Hi, My baggages were delayed with one of the American Airlines flight so I created the...
I talked to Carlos from the International Office yesterday. He said he would call me t...
Carlos from International Office said he would call me back today to book my seats (Wen...
I updated my upcoming flights and I lost my seats on my Flight from London to Zurich an...
I have traveled recently and do not see my travel rewarded to my advantage account
I need to speak with someone at American Airlines who can help me with an upcoming flight.
The submit button of the Contact tracing form is not active even when all required fiel...

Help me with my issue

Does GetHuman work with American Airlines?

GetHuman does not work with American Airlines's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Airlines at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Airlines's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting American Airlines at a Glance

American Airlines has no chat option
American Airlines has no customer email
American Airlines has 1 help forum
American Airlines has 1 twitter handle
American Airlines has 1 facebook page
Contact information overview

Answered on this page:

How Do I Add My Ktin to My Ticket on American Airlines?
How Do I Request Wheelchair Access for My American Airlines Flight?
What are the TSA travel restrictions for American Airlines?
How Do I Fix an Error on My Booking with American Airlines?
How Do I Book a Flight with American Airlines?
How Do I Upgrade to Business or First Class on American Airlines?
What are the options for in-flight entertainment on American Airlines?
Solutions to common issues

Contacting Other Companies

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