American Airlines Customer FAQ

This guide shows American Airlines customers how to book flights online and on the phone. If you would like to book an American Airlines flight, this guide will help you. The article explains how to book American Airlines flights online and over the phone, the information you need to provide to book a flight, and what you should do if these tips do not work.

If you have a service dog or other emotional support animals, you can take them with you on your American Airlines flight. The airline will only recognize properly trained dogs as service animals, and other animals must travel as pets. Approved animals can travel with you and receive a Service Animal ID number, good for up to one year.

If you are going to be traveling on an American Airlines flight, you should learn about the company's baggage restrictions and allowances. There are rules for the size and weight of both checked and carry-on bags. Different baggage fees apply, depending on the destination of the flight and the class of the ticket.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that to reach out for assistance with recovering your frequent flyer number.

To retrieve your American Airlines frequent flyer number, you can check the American Airlines mobile app, your account on the American Airlines website, or refer to any past email confirmations or membership cards you may have received. If you are unable to find it through these methods, please look for the most up-to-date contact information right here on this page to reach out to American Airlines directly for assistance.