How Do I Redeem My Frequent Flyer Miles for a Flight with American Airlines?

This article explains how American Airlines customers can use their frequent flyer miles. If you collect American Airlines miles but do not know how to redeem them, this article will be of benefit to you. The article explains how customers can redeem frequent flyer miles, what they can be used for, and how to proceed if these tips do not work.

Jeff Whelpley is the editor / author responsible for this content.
Jun 15, 2020

If you're an American Airlines customer who wants to redeem their frequent flyer miles, but you don't know how this article will benefit you.

You regularly fly with American Airlines because they offer hassle-free services and good prices. You recently started earning air miles but are unsure of how to redeem them.

Fortunately, you can easily redeem your frequent flyer miles on the American Airlines website.

Follow this guide to find out how to redeem your frequent flyer miles.

Where American Airlines Miles Can Be Used:

Before you redeem your flights, it's a good idea to understand where and how they can be used.

Many people think their air miles can only be redeemed in exchange for another flight. However, American Airlines offers a variety of options.

Frequent flyer miles can be used for:

  • American Airlines, American Eagle, and oneworld flights
  • Cabin upgrades on American Airlines, British Airways, and Iberia flights
  • Vacation bookings
  • Membership for the Admiral's Club
  • Newspaper subscriptions
  • Donations

How To Redeem Frequent Flyer Miles:

Log In on the American Airlines Website:

The most common way to redeem miles with American Airlines is to book flights.

First, the American Airlines website. Once on the website, log into your account. You can find the 'Login' hyperlink in the top right-hand corner of the homepage. On the 'Login' page, fill in your AAdvantage membership number, surname and password. Then, click on the blue 'Login' button at the bottom of the page.

Redeem Miles:

After logging in, choose the 'Redeem Miles' option from the AAdvantage menu, which is at the top of the page. The next step is to select the 'Book Now' button.

Choose your destination, dates, and flights. Then, pick the type of mileage award you would like to redeem. The MilesAAver Award requires fewer miles but offers less flight options than the AAnytime Award.

Once you have selected your flights and the type of award you want to redeem, enter your passenger information, and purchase your flights.

Cabin Upgrade With Miles:

If you have booked a flight that you want to upgrade to business or first class, you can do so anytime before check-in.

If you have already booked your flight, you need to call the American Airlines customer service team. T contact details for American Airlines can be found on the GetHuman website.

To use your miles to upgrade your cabin booking on the phone, you need your reservation details to hand.

For Anything Else:

If you want to redeem your frequent flyer miles for any of the other previously mentioned services, you can find out how on the American Airlines website.

Visit the American Airlines homepage and click on the 'AAdvantage' hyperlink, which can be found in the navigation bar at the top of the page. From the drop-down menu, choose the 'Redeem Miles' option.

The 'Redeem Miles' page provides instructions on how to redeem miles for any of the available services.

If These Steps are Unsuccessful:

If after reading this guide you still can't redeem your American Airlines frequent flyer miles, contact the customer service representatives. You can find the customer service telephone number on the GetHuman website.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Redeem My Frequent Flyer Miles for a Flight with American Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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