How Do I Redeem a United Airlines Gift Certificate?

If you have a United Airlines gift certificate, you need to learn how to redeem it if you want to use it to travel. There are separate procedures for redeeming a gift certificate with the TCVA promotion code online and for redeeming all other kinds of gift certificates online. United Airlines certificates can also be redeemed by telephone, for a fee.

So you have a United Airlines gift certificate and you've decided to do some traveling with it. Now, you need to learn how to redeem it. This article will teach you how.

United Airlines Gift Certificate Policies

Electronic gift certificates are valid for 24 months after the date of issue. They can be used on any flight operated by United or United Express, as well as any United Express-marketed flight operated by another airline. They cannot be used on Star Alliance or United-marketed flights operated by other airlines. If the value of the gift certificate is greater than the ticket's cost, you can use the certificate's PIN to apply the remaining value toward a future flight. Paper gift certificates are no longer issued or accepted.

How to Redeem a Gift Certificate with the TCVA Promotion Code Online

If your gift certificate has a promotion code that reads "TCVA," use these instructions to redeem it:

  1. Go to the United Airlines home page.
  2. Enter the origin of your flight in the appropriate text field.
  3. Enter the destination of your flight.
  4. Enter the date of travel.
  5. Click on the Search button.
  6. Choose flight from the list.
  7. Enter your contact information.
  8. Select the United Payment Types. Option on the Payment Information page.
  9. Select the travel certificate option.
  10. Enter the certificate number.
  11. Enter the last name of the issuer.
  12. Click on the Apply button.
  13. Click on the Purchase button.

How to Redeem All Other Gift Certificates Online

To redeem other gift certificates, follow the first four steps of the instructions above. Then take these steps:

  1. Select All Search Options.
  2. Enter the PIN and offer code under Promotions and Certificates. Do not use any spaces.
  3. Click on the Search button. A list of flights will appear.
  4. Click on any flight with the "Special offer" designation.
  5. Select your seat.
  6. Finish booking the flight.

Redeeming a Gift Certificate by Telephone

You can also redeem a gift certificate by calling a United Airlines representative for help. You may have to pay a fee for redeeming your gift certificate by phone.

Contacting United Airlines

If you have any questions, you can get help from a United Airlines customer service agent. You can reach one by phone, by email, or on the United Airlines help forum.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Redeem a United Airlines Gift Certificate?

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