How Do I Make a Special Request for My United Airlines Flight?

Introduction

Do you need special assistance for your upcoming trip with United Airlines? Whether you need special meals, require wheelchair assistance, or need help boarding your flight, United Airlines offers several services to accommodate passengers with special needs. Depending on the route and type of request, you may be able to arrange assistance while booking your flight, at the airport, by contacting United Airlines directly, or through the Find A Trip page. Continue reading for instructions on how to make a special request for your United Airlines flight.

Request a Special Meal

You can request a special meal during booking, but this option isn't available on all United Airlines flights. Special meals are generally offered on flights with meal service and international routes. If you're flying within the U.S. and need a special meal, contact United directly to check whether your request can be accommodated.

You can find the Special Meal Requests section under Traveler Info when booking your flight. Special meal options may include children's meals, kosher meals, low-sodium meals, and vegan meals. Simply select your preferred meal, if available, and complete your booking.

Request a Wheelchair

Do you need wheelchair assistance? You can also request this during booking. You'll find this option under Assistance Requests on the Traveler Info page, just below Special Meal Requests. Specify whether you have difficulty walking long distances or are unable to walk at all.

If you're bringing your own wheelchair, inform United Airlines in advance. Passengers may bring mobility devices such as electric wheelchairs, canes, scooters, or walkers. To avoid issues at the airport, measure your wheelchair and use United's wheelchair-sizing tool to confirm it fits on the aircraft. You'll need your wheelchair's height and width to check its compatibility with your flight.

Request for Other Assistance

If you're traveling with an infant, you may also be able to request a bassinet when you book. United Airlines also offers assistance for passengers who are visually impaired, hard of hearing, or have other disabilities. Simply indicate the type of assistance you need to see the available accessibility options.

Request Accessible Seating

Do you need accessible seating but forgot to indicate this when booking your flight? You can also fill out and submit the Accessible Seating Request form so United Airlines can review your needs and arrange appropriate accommodations. Simply provide your personal and contact information, along with any other required details. Follow the website instructions to submit your request, or chat with United Airlines if you have further questions.

Chat With United

Do you need to contact United Airlines about your special request? You can chat with them through their website or app, or call them directly. To start a conversation, simply tap Chat to open the chat window. We recommend contacting United during regular business hours to increase your chances of speaking with a live representative. Be sure to have your flight details ready, as the representative may need them to help with your request.

Conclusion

Were you able to make a special request for your United Airlines flight? It's best to do this in advance, preferably during booking, to avoid issues on your departure date. If you're bringing a wheelchair, be sure to check whether the aircraft can accommodate your equipment. Also, please note that special meal requests may not be available on domestic flights, and availability isn't guaranteed. Do you have further questions about how to make a special request for your United Airlines flight? Contact United Airlines Customer Support today.