My wife is divorcing me and I want the account in my name not hers. Citibank refuses an...

GetHuman-richgilb's customer service issue with Citibank from July 2018

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Help with my Citibank issue
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The issue in GetHuman-richgilb's own words
I want wife account transferred to me but how do I get you on line at same time as wife when you have NO LOCATIONS? The idea was to have me go to Citibank and meet with someone and call wife on her phone and confirm what we need done with the account. ... My wife is divorcing me and I want the account in my name not hers. Citibank refuses any help and will provide any assistance to fix this issue. Can not believe you guys do not want my money but want to try to get blood from a turnip. How stupid is not wanting money for a business from customers?
You have no place to go to meet with anyone making your customer service almost totally worthless.
Tell me where to go and meet with Citibank and resolve this issue!
I always pay my bills.
This was a suggestion from YOUR EMPLOYEE! Can you quit marking this as FIXED it is a LIE!
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Citibank

Sears Credit card with Citibank
Customer service issue
Reported by GetHuman-richgilb
Jul 19th, 2018 - 5 years ago
Fixed
Seen by 13 customers so far
Similar issue to 507 others
0 customers following this
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN

Timeline

GetHuman-richgilb started working on this issue
Jul 19th, 2018 7:50pm
GetHuman-richgilb indicated the issue is not fixed yet.
Jul 19th, 2018 11:55pm
GetHuman-richgilb indicated the issue is not fixed yet.
Jul 19th, 2018 11:58pm
GetHuman-richgilb indicated the issue is not fixed yet.
Jul 21st, 2018 2:58am
GetHuman-richgilb indicated the issue is not fixed yet.
Jul 21st, 2018 2:59am
GetHuman-richgilb indicated the issue is not fixed yet.
Jul 22nd, 2018 9:41pm

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