Purchased Thunderbolt * USB-c cable on line, opted for express checkout with PayPal...

GetHuman4318626's Refunds and Returns issue with Apple from July 2020

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The issue in GetHuman4318626's own words
Purchased Thunderbolt * USB-c cable on line, opted for express checkout with PayPal. Upon receipt, realized it was the incorrect cable. Have made numerous calls for assistance, only to disconnect after holding for an extended period. The closest Apple store is approximately * hours away in Charleston SC.. Unfortunately, this has not been an issue that I have tried to resolve daily. The purchase was made on June **, **** - total amount of the sale was $**.**.**Please advise how I may expeditiously resolve this issue.*Thank you for your help.*Frank Hager**** Island Circle East*St. Helena, SC *****

GetHuman4318626 did not yet indicate what Apple should do to make this right.

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How Do I Exchange an Item from Apple?Does Apple Pay for Shipping on Returns or Exchanges?How Do I Return an Item from Apple?How Do I Get a Refund from Apple?How Do I Track My Apple Return?
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Apple

Refunds and Returns issue
Reported by GetHuman4318626
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3451 others
0 customers following this

Timeline

GetHuman4318626 started working on this issue
Jul 14th 6:55pm

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