How Do I Cancel My Free Trial with Itunes Music?
In a nutshell: If you have a free trial with Apple Music and you've decided you want to cancel it, it's usually easy to do right through your Apple account. The following provides information about how to cancel your free trial.
Introduction
If you have a free trial with Apple Music and you've decided you want to cancel it, it's usually easy to do right through your Apple account. The following provides information about how to cancel your free trial.
Go to the Apple Website
Visit the Apple website.
Find the Menu Icon
Look for the Apple menu icon, which is represented by two horizontal lines in the upper-right corner of the homepage.
Open the Apple Menu
Click on the two horizontal lines to expand the Apple menu.
Locate the "Support" Link
Find the "Support" link on the Apple menu. It should be the last link on the menu.
Open the Sub-Menu
Click on "Support," which will open a sub-menu.
Find the "Music" Link
Since you want to cancel your free trial with Apple Music, look for the "Music" link within the menu. It's between "AirPods" and "TV."
Go to the "Music Support" Page
Click on the "Music" link, which will take you to the "Music Support" page.
Locate the Subscription Section
Find the "Manage your subscription" section, which should be the first section on the page.
Find the Section's Link
Within the "Manage your subscription" section, look for the "Find out how to change a subscription" link. It should be directly below the section's blurb.
Go to the Subscription Page
Click on the "Find out how to change a subscription" link, which will take you to the subscription page.
Choose Your Cancellation Method
The subscription page offers information about multiple cancellation methods, including on the web, your iPhone, iPad, Mac, Windows PC, and Apple Vision Pro. Choose the one that you prefer.
Locate the Cancellation Link
Each device's section has a sentence that says "You can also cancel your subscription." Each "cancel your subscription" is a link. Find the one that pertains to your preferred method.
Go to the Cancellation Information Page
Click on "cancel your subscription," which will take you to your device's cancellation information page.
Find the "Cancel a subscription" Button
Look for the blue-and-white "Cancel a subscription" button.
Click the Button
Click on the blue-and-white "Cancel a subscription" button.
Log in to Your Apple Account
Sign in to your Apple account.
Review Your Subscriptions
After logging in, you'll be able to view your subscriptions.
Find the Apple Music Subscription
Look for the Apple Music subscription.
Cancel Your Subscription
Cancel your free trial with Apple Music. If you're unable to do it or you have questions, please continue reading.
Contact Apple Customer Support
Reach out to Apple customer support if you weren't able to cancel your free trial with Apple Music. Let the representative know about the problem you're experiencing.
Conclusion
It's important to act promptly once you realize you want to cancel your free trial with Apple Music. This ensures you complete the process before the free trial ends so your subscription won't continue, complete with a charge.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Apple Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.