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How Do I Check the Balance on My Itunes Gift Card?

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

If you have an iTunes gift card, you will want to keep track of your gift card balance. You first must redeem the gift card, which will apply the card's balance to your Apple account. You can then check your account's balance. Here are instructions for doing that.

Redeeming Your iTunes Gift Card

To redeem your iTunes gift card, follow these instructions:

  1. Open the App Store app.
  2. Tap on the sign in button at the top of the screen.
  3. Tap on Redeem Gift Card or Code.
  4. Find your 16-digit gift card code. On some physical cards, you may need to peel off a label to see the code.
  5. Tap on Use Camera to take a picture of a gift card's code. Follow the prompts to complete the process.
  6. Alternatively, you can tap on Enter Code Manually to enter the code yourself. Follow the instructions.
  7. Tap on Done.

Checking Your Apple Account Balance on a Mac or Apple Device

If you have a Mac computer, iPod, iPad, or iPhone, follow these instructions to check your balance:

  1. Open the App Store.
  2. If required, sign in with your Apple ID.
  3. Look under your name. If you have a balance, it will appear there. If you have no balance, there will be nothing there.

Checking Your Apple Account Balance on a Windows PC

If you're on a Windows device, follow these instructions to see your balance:

  1. Open iTunes for Windows.
  2. Sign in using your Apple ID.
  3. Click on Store.
  4. Look below your name to see your balance. If you don't see it, you have no balance.

Contacting iTunes

If you need help checking your iTunes gift card balance, or if the balance is incorrect, contact iTunes customer service. You can find a representative on the help forum or use the phone.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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Updated 2 years ago
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