iTunes Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting iTunes
Contact iTunes
See the best way to reach iTunes customer support and compare their 3 phone numbers, email address, and help-desk.
OR - GetHuman can give you guidance for your exact issue and help you get attention faster:
Get help with my issueHow-to Guides for Common iTunes Customer Care Problems
How do I get a refund for a purchase on iTunes?i Need Assistance with Transferring Music onto my iPhoneHow do I turn off auto renewal?How do I recover my account?How do I cancel my free trial with iTunes music?My iTunes gift card says it's been redeemedMore how-tos for iTunes customer support problemsCommon Problem Categories
As reported by iTunes customers to GetHuman in the last 60 days
Technical Support: 984 inquiries
Refund A Purchase: 1,244 inquiries
Service and Download Issues: 589 inquiries
Billing or Subscription Issue: 628 inquiries
Order Issue: 998 inquiries
Recently Reported Customer Problems
I choose the wrong album to purchase. Is there a way to get a refund or exchange? · 5d agoCard on file needs updating · 5d agoI’ve been charged an amount which I did not authorize · 6d agoMy itunes account has been disabled and I need it reactivated. It is affecting mu... · 7d agoI’ve been charged double & * times for * purchase. On the game lengendry on my iP... · 7d agoSee all reported issuesGet help with my issueAbout iTunes
If you're here looking up iTunes customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. iTunes also goes by or is associated with the names i tunes, ITunes Charts, apple itunes. They are considered to be part of the following sectors and industries: Retail - Music. iTunes is associated with terms like private, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Spotify, Tidal, Pandora. They employ 10,000 people according to customers in the know.
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