iTunes Customer Service

Contact iTunes & solve common issues

Use iTunes's Phone Number

iTunes's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about iTunes. Below you will also find the phone and non-phone-based contact information we've gathered.

iTunes: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for iTunes.
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Click below to show 1 more questions, answers, and complete guides to common iTunes customer support problems.

Contacting iTunes customer support

Below you can compare and contrast the 5 ways to contact iTunes by looking at which ones are the fastest and which ones other customers recommend the most for solving iTunes customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact iTunes across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
38 mins512
7 mins418
Customer Service
< 3 hrs2765
Online Help at
Customer Service
< 23 hrs2558
Apple Online Store
13 mins298

Recent reasons customers contacted iTunes:

Can you please give me a phone number so I can talk to a human being I’ve contacted sev...
iTunes is trying to charge me £**.** and I don't know why.
I want to cancel my big ten plus subscription that was paid through Itunes.
I need help transferring my balance from the App Store to Apple Pay. I was told y’all c...
I need help transferring my balance or help figuring out what to do I need help right A...
The Saudi iTunes package was stolen in the amount of *** Saudi riyals, as soon as the u...
My iTunes says it is disabled how can I fix it ty
false purchase of ituneinpro
I locked my sim*I am a first time apple phone user so I’ve been trying to set up my iPh...
I’m trying to complete my Apple ID and it said to contact iTunes support
Your account has been disabled in the App Store and itunes
I upgraded my phone from my iPhone ** to XR then I upgrade my phone again to a *** and...
My question is all about billing? What cards you’re charging ?and how many accounts are...
Want to switch devices for Hulu from a android phone to Sony tv. How do I do that
I need to upgrade my sales Nav subscription to SalesNav Advanced

Help me with my issue

Does GetHuman work with iTunes?

GetHuman does not work with iTunes's customer support operations, directly or in any other way. GetHuman has no partnership or relation to iTunes at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check iTunes's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting iTunes at a Glance

iTunes has no chat option
iTunes has 1 customer email
iTunes has 1 help forum
iTunes has no twitter handle
iTunes has no facebook page
Contact information overview

Contacting Other Companies

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