How Do I Cancel My iTunes Subscription?

There are various methods you can choose to cancel your iTunes subscription. However, you must follow a specific procedure depending on your device. If you have an active account, you can end the service at any time and still have access to your files until your billing cycle ends. For advanced assistance, get in touch with an iTunes staff technician who can help resolve your issue promptly.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

If you're looking for effective ways to cancel your iTunes subscription, multiple methods are available to begin the process. However, while some users find specific techniques easy, others need detailed instructions. If you're wondering how to unsubscribe, read further for the best procedure for your device.

What to Know Before Cancellation

Since iTunes is an Apple software product, you can only cancel your subscription from a device manufactured by the brand. Also, according to Apple's policy, you are responsible for lost data. Once cancellation is complete, all files become inaccessible and cannot be retrieved. Therefore, if you have photos, music, or movies stored in your account, download all your files using a USB flash drive. You can also transfer your entire library to the integrated hard drive on your computer.

Additionally, it would be best to deactivate the Auto-Renew option to prevent a new fee transaction. There are some factors to consider after you choose the manual renewal method:

  • You can keep using your paid subscription until the next billing period.
  • If you cancel during your free trial term, you may lose access to your subscription immediately.
  • If you delete the app or uninstall the software, iTunes will still charge you under your active account until you unsubscribe.
  • iTunes may refuse to issue a fee refund even if you cancel after a new transaction.

How to Cancel Your iTunes Subscription

Here are the various ways to cancel iTunes, categorized by the device.

On a PC (for Windows 10):

  1. Go to the Desktop on your computer, and click the iTunes icon. (You can also access the application from your ‘Program Files' menu.).
  2. On the menu bar, select Account, then View My Account. (You will have to sign in with your Apple ID and password).
  3. Select View Account.
  4. In the Settings section, click Manage.
  5. Choose Edit next to your active subscription.
  6. Click Cancel Subscription.

For macOS, the cancellation process differs. Follow the instructions below:

  1. Choose the App Store application.
  2. Click the sign-in icon near the bottom of the sidebar. (You also have the option to click your name.)
  3. At the top of the window, click View Information. (You will be required to provide your Apple ID and password to access your account.)
  4. For your chosen subscription, click Manage.
  5. On your Account Information page, choose View Information.
  6. Click Edit.
  7. Click Cancel Subscription.

On an iPhone:

  1. Open your Settings app.
  2. Tap your name. (You can find your first and last name at the top of the page.)
  3. On your Apple ID page, choose Subscriptions.
  4. Tap your iTunes subscription.
  5. Tap Cancel Subscription.

On an iPad:

  1. Click the Settings icon.
  2. Open your Apple ID profile. (Make sure to choose your name at the top of the left sidebar.)
  3. On your profile page, tap Subscriptions.
  4. Tap Cancel Subscription. (You can view this option near the bottom of the service information page.)
  5. Confirm.

About Unsubscribing Via the App Store:

You can cancel your iTunes Music subscription through the App Store. In the upper-right corner of your app, gently tap your profile button. Tap Subscriptions on your account page, then unsubscribe. After you tap the Cancel Subscription link, confirm your decision. iTunes will terminate your subscription and revoke your access at the end of the billing cycle.

Contact iTunes

Contact an iTunes representative via phone if you experience technical issues while canceling your subscription. The maximum waiting period to speak to an agent is 41 minutes, depending on the time of day you choose to call and your time zone.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Cancel My iTunes Subscription?

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