Spotify Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting Spotify
Contact Spotify
See the best way to reach Spotify customer support and compare their email address, help-desk, and twitter handle.
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Get help with my issueHow-to Guides for Common Spotify Customer Care Problems
How do dispute a strange charge and cancel my account?How do I get a refund from Spotify?How do I get a charge reversed for a Spotify account I don't have?What do I do if there are multiple charges for my Spotify Premium account?How do I stop being charged for my Spotify Premium account?How do I activate my Starbucks partner membership?More how-tos for Spotify customer support problemsCommon Problem Categories
As reported by Spotify customers to GetHuman in the last 60 days
Can't find my music: 1,529 inquiries
Can't login: 896 inquiries
Cancel subscription: 1,583 inquiries
Billing/Refund: 839 inquiries
Recently Reported Customer Problems
I canceled my subscription and am still being charged!*Stop deducting from my acc... · 4h agoMy daughter set up a family premium acct. she had sent an email to invit family m... · 16h agoI have Spotify premium but for some reason I have been logged off and cant log on... · 16h agoIt just charged me double what I’m usually charged and that’s not okay. I want Th... · 16h agoMy old facebook was deleted an it was tagged to my spotify account i have my cred... · 17h agoSee all reported issuesGet help with my issueSpotify Customer Reviews
1.70 out of 5 | 292 reviews
I am a paid Spotify customer. I can login on my computer, but I c... · 3d agoSwitched to family plan can't get more than * device to play at a time · 7d agoyou guys took of the album was str* off the sreets of compton by e... · 8d agoI listen to calm music and there is an add you play that is heavy... · 8d agoCalled sprint this morning.Almost ** hours later nothing.Suppose t... · 11d agoI was listening then it said I was logged off so I logged back in... · 14d ago
About Spotify
If you're here looking up Spotify customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Spotify also goes by or is associated with the names Spotify App, Spotify Music, Spotify.com, Spotify. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Spotify is associated with terms like private, internet, technology, mobile, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Pandora, Apple Music, Tidal. They employ 1,600 people according to customers in the know.
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