How do I recover my Spotify account?

In a nutshell: Spotify is a global music streaming service requiring account creation. If you forget your password, follow these steps: open Spotify website, click "Log In," then "Forgot Your

Jeff Whelpley is the editor / author responsible for this content.
Apr 4, 2024


Spotify is an audio streaming service provider that offers access to various music releases from all over the world. To access the music streaming services, you must create a Spotify account. If you go a long time without accessing your account, you may forget your password. Losing your password means you no longer have the privilege of logging into your account and enjoying your favorite music. Fortunately, you can recover your account through a straightforward series of steps. Read on to learn them.

Open the Spotify Website

When attempting to recover your Spotify account, you must begin by opening the Spotify homepage. You can use any device you prefer, but in this case, we’ll use a web browser on a PC. Type “” on your web browser and click “Enter” on your keyboard.

How do I recover my Spotify account? (Step 1)

Click “Log In”

In the next step, you must attempt to log into your account as usual by clicking the “Log In” button.

How do I recover my Spotify account? (Step 2)

Click “Forgot Your Password”

Next, the platform opens the account login page. Scroll down and click “Forgot Your Password.”

How do I recover my Spotify account? (Step 3)

Provide Your Username

The platform then prompts you to provide the email address linked to your account. Enter the email and click “Send Link.”

How do I recover my Spotify account? (Step 4)

Click the “Reset Password” Link

Open your mailbox and open the Spotify email. Click the “Reset Password” button to continue the account recovery process.

How do I recover my Spotify account? (Step 5)

Create a New Password

Clicking the “Reset Password” button opens a password reset page where you must create a new password. Spotify requires that you create a password containing at least ten characters, with one letter and one number or special character. Create your password in the “New Password” section, confirm it by re-writing it in the “Confirm New Password” section, and click “Change Password.”

How do I recover my Spotify account? (Step 6)

Click “Start Listening”

Once you change your password, the platform informs you that your password has been successfully reset. Click “Start Listening” to automatically log into your account.

How do I recover my Spotify account? (Step 7)

Contact Support

If you encounter problems recovering your account, contact Spotify customer support for assistance. From the Spotify homepage, scroll to the bottom and click “Support” under “Useful Links.”

How do I recover my Spotify account? (Step 8)


Recovering your Spotify account is straightforward. Before initiating the process, you must ensure that you have access to the email address you initially used to open the account. If you don’t remember your username and have no way of finding it, you can contact customer support for assistance. You can also search for Spotify emails in your mailboxes to find the right email.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I recover my Spotify account?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Spotify in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Spotify account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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