What Should I Do When Apple Delivery by Usps Is Missing?

When your delivery with USPS is missing an Apple package, you can track it by contacting USPS and Apple Support for help. File a claim on any missing packages and maintain records throughout the process. Keep the lines of communication open with USPS and Apple while waiting for your refund. By taking appropriate actions, you can resolve most delivery issues.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

When your eagerly awaited package fails to arrive on time, it can be disappointing. If you have an Apple package delivery by USPS missing in transit, don't worry. Frustrating though it may be, there are the steps to take if your Apple delivery by USPS is missing.

1. Verify the Delivery Status

Go to the tracking page of your package on the USPS website or their tracking service to get updates on your package. It may have experienced a delay, logistical issues or hit a temporary snag. Be patient as the package may still be on its way.

2. Contact USPS Customer Service

If the tracking information indicates that your package has failed to arrive or there's a delay, contact USPS customer service. They have highly trained customer service representatives who can help you find your package if someone misplaced it. To contact them, try calling, emailing or using the online chat feature. Inform them of your order number, the items you ordered, the tracking number and any other relevant information.

3. Get in Touch with Apple Support

While USPS takes care of the physical delivery, Apple can offer additional assistance. Contact Apple Support and explain the situation, providing them with any communication you've had with USPS, the tracking number and your order details. Apple's customer support can work with USPS to resolve the issue if you've not received your delivery.

4. File a Claim for a Lost Package

If you've tried all other options and your Apple delivery remains missing, file a claim with USPS to claim your package. Go to the USPS website and look for their claim filing instructions. Provide all required details and then submit your claim, and keep a record of your claim number for future use.

5. Maintain Detailed Records

For the duration of a missing Apple delivery, it's crucial to keep complete records. Keep copies of details relating to your order (tracking or invoice), and receipts. These records will provide important evidence if you need to file a complaint or seek compensation.

6. Look at Different Options

If you're still waiting for a resolution from Apple or USPS, consider contacting its support pages to check the status of your package. Express your concerns and ask questions to clarify the situation. If a shipment is lost in transit, Apple may offer to send you another delivery or provide a refund.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Should I Do When Apple Delivery by Usps Is Missing?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Apple Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Apple in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Should I Do When Apple Delivery by Usps Is Missing? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Apple

Asked a year ago
Updated a year ago
Viewed 756,219 times
Apple
Apple delivery by USPS is missing
Apple package by USPS is lost

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!