What Should I Do When Apple Delivery by Usps Is Missing?

When your delivery with USPS is missing an Apple package, you can track it by contacting USPS and Apple Support for help. File a claim on any missing packages and maintain records throughout the process. Keep the lines of communication open with USPS and Apple while waiting for your refund. By taking appropriate actions, you can resolve most delivery issues.

Adam Goldkamp is the editor / author responsible for this content.
Jul 13, 2023

When your eagerly awaited package fails to arrive on time, it can be disappointing. If you have an Apple package delivery by USPS missing in transit, don't worry. Frustrating though it may be, there are the steps to take if your Apple delivery by USPS is missing.

1. Verify the Delivery Status

Go to the tracking page of your package on the USPS website or their tracking service to get updates on your package. It may have experienced a delay, logistical issues or hit a temporary snag. Be patient as the package may still be on its way.

2. Contact USPS Customer Service

If the tracking information indicates that your package has failed to arrive or there's a delay, contact USPS customer service. They have highly trained customer service representatives who can help you find your package if someone misplaced it. To contact them, try calling, emailing or using the online chat feature. Inform them of your order number, the items you ordered, the tracking number and any other relevant information.

3. Get in Touch with Apple Support

While USPS takes care of the physical delivery, Apple can offer additional assistance. Contact Apple Support and explain the situation, providing them with any communication you've had with USPS, the tracking number and your order details. Apple's customer support can work with USPS to resolve the issue if you've not received your delivery.

4. File a Claim for a Lost Package

If you've tried all other options and your Apple delivery remains missing, file a claim with USPS to claim your package. Go to the USPS website and look for their claim filing instructions. Provide all required details and then submit your claim, and keep a record of your claim number for future use.

5. Maintain Detailed Records

For the duration of a missing Apple delivery, it's crucial to keep complete records. Keep copies of details relating to your order (tracking or invoice), and receipts. These records will provide important evidence if you need to file a complaint or seek compensation.

6. Look at Different Options

If you're still waiting for a resolution from Apple or USPS, consider contacting its support pages to check the status of your package. Express your concerns and ask questions to clarify the situation. If a shipment is lost in transit, Apple may offer to send you another delivery or provide a refund.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Should I Do When Apple Delivery by Usps Is Missing?

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