Why Can't I Withdraw Apple Pay Money?

If you're having problems withdrawing money from Apple Pay, you should check that you've registered an eligible debit card or that Apple Pay has all your details correct. You can also look and see whether your Apple Pay app requires any updates.

Adam Goldkamp is the editor / author responsible for this content.
Dec 7, 2022

Why can't I withdraw Apple Pay money?

You won't be able to withdraw cash directly from Apple Pay. Instead, you'll need to use the money that's on your Apple Pay Cash card to purchase items online or in shops that accept Apple Pay. You can also transfer the funds to your debit card or bank account and then withdraw it.

Problems transferring money from Apple Pay

There are several reasons that you may be having problems withdrawing money from your Apple Pay. The following tips may help. After You've checked these things, you can try and transfer your money again.

1. Log into your Apple Pay account and see if you have any updates. Sometimes the Apple Pay app needs to be updated before you can continue to use it. Look at iOS, iPadOS, or watchOS for updates.

2. Ensure that the device you're trying to use is compatible with Apple Pay.

3. Ensure that you've got a good Wi-Fi connection or cellular connection if you're using your phone.

4. If you want to transfer your money onto your debit card, check that you have an up to date and eligible card registered with Apple Pay.

5. Ensure that you've added an eligible American bank account and linked it to your Apple Pay account. Double-check that you've correctly entered your account and routing numbers. If you've accidentally put in incorrect information, your money may be transferred to the wrong account.

6. If you're trying to transfer your money instantly, you'll need to use the same billing address as you've used with your debit card.

7. You can also check the limits on your Apple Pay account. You can transfer anything between $1 and $10,000, as long as you have the money in your account. The minimum that you can transfer is $1; if you're attempting to move less, your withdrawal won't go through.

8. You should also check that you're not using accents when entering your name.

Withdraw money from Apple Pay

You can transfer money from Apple Pay to your bank account, which will take between one and three days. Alternatively, you can use the Instant transfer option to move money onto your debit card within half an hour.

Follow these simple steps to transfer your money.

1. Ensure that you have the latest version of iOS or iPadOS on your iPhone or iPad. You'll also need to add your Visa debit card in the Wallet app if you haven't done so already.

1. Open the Wallet app, then click on your Apple Cash card.

2. Click ‘Transfer to Bank'

3. Enter the amount of money you want to transfer and then click ‘Next.'

4. Click on ‘Instant Transfer'

5. If you haven't yet added your debit card, click on ‘Add Card'; you'll then be able to follow the steps on your screen to add your Visa debit card.

6. Select your Visa debit card and choose the billing information for your debit card.

7. Click ‘Transfer.' Your money will be transferred to your debit card within half an hour.

Apple Pay Customer Service

If you've followed the above steps and are unable to transfer your Apple Pay balance to your bank account, you may like to contact Apple Pay's customer service team, who'll be able to help you.

Apple Pay may ask that you verify your identity before you're able to transfer your money.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Why Can't I Withdraw Apple Pay Money?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Apple Pay in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Can't I Withdraw Apple Pay Money? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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