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Apple Pay Customer FAQ

Top Answers & How-to Guides

What is Apple Pay's Phone Number?

The question we are asked most often is about how to talk to Apple Pay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Unsuspend My Apple Pay Account?

Having a locked Apple Pay account limits you to use your Apple cash balance to settle payments send or receive money, or even transfer...

Why Can't I Transfer Money from Apple Pay to My Bank Account?

Remember, for you to efficiently transfer money from Apple Pay to your bank account, your details must correlate. Always confirm that...
Ask any question you have about Apple Pay customer service, get an answer now.
Contact Apple Pay customer service

Account Management

How Do I Unsuspend My Apple Pay Account?

Having a locked Apple Pay account limits you to use your Apple cash balance to settle payments send or receive money, or even transfer...
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How Do I Restore My Apple Pay Account?

The process of resetting your digital payment account can be a daunting task. GetHuman understands that such service issues warrant...
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Transaction Issues

Why Can't I Transfer Money from Apple Pay to My Bank Account?

Remember, for you to efficiently transfer money from Apple Pay to your bank account, your details must correlate. Always confirm that...
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Why Can't I Withdraw Apple Pay Money?

If you're having problems withdrawing money from Apple Pay, you should check that you've registered an eligible debit card or that...
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Why Can't I Accept Apple Pay Payments?

If you're having problems using Apple Pay to accept a payment, you should ensure that your app is set up correctly. You'll need to...
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Limitations

How Do I Remove Apple Pay Limitations?

It's prudent to acknowledge that no payment method is entirely safe from fraud. Apple Pay generates a unique device account number...
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Report Fraud

How Do I Report a Fake Apple Pay Email or Website?

You can know that an email or website is fake by looking at the sender's address and whether it is similar to that of Apple Pay. Do...
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Compatibility

Can I use Apple Pay on my iPhone and Apple Watch?

Yes, you can use Apple Pay on both your iPhone and Apple Watch. Apple Pay is a convenient and secure digital payment method that enables...
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Usage

Can I use Apple Pay in stores and online?

Yes, Apple Pay can be used both in stores and online. In stores, you can simply hold your iPhone or Apple Watch near a contactless...
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Can I use Apple Pay internationally?

Yes, Apple Pay can be used internationally. The availability of Apple Pay outside of the United States varies depending on the country...
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Can I use Apple Pay for person-to-person payments?

Yes, you can use Apple Pay for person-to-person payments. With the release of iOS 11.2, Apple introduced a feature called Apple Pay...
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Security Features

What are the security features of Apple Pay?

Apple Pay incorporates robust security measures to protect users' personal and financial information. Firstly, it utilizes tokenization,...
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Help me with my Apple Pay customer service issue

Ask any question you have about Apple Pay customer service. We will do our best to get you answers right away.
We look to the Apple Pay issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Apple Pay issues reported to GetHuman
FAQ Table of Contents

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