How Do I Restore My Apple Pay Account?
The process of resetting your digital payment account can be a daunting task. GetHuman understands that such service issues warrant immediate attention, and that's why we provide easy-to-follow guides. Our staff also gathers and provides the customer care departments' contact details for big corporations such as Apple Pay. That way, you can choose to either solve your issue on your own or seek customer care help.
Technological advancements in the modern era make it easier to navigate through life. From instant purchases and payments to a seamless communication in workplaces and beyond, you can have all the power you need to achieve your goals at your fingertips. All you need is an internet connection and a smart device.
Apple Inc. is a technology development company that creates and sells multiple goods and services for consumer use. Key among them is Apple Pay, a digital wallet and mobile payment service that lets users make payments in iOS apps, in person, and on the Apple Pay web. Multiple devices support such forms of payment, including Apple Watch, iPhone, Mac, and iPad.
Apple Pay can replace a debit or credit card chip as well as PIN transactions. It supports international payment schemes such as Visa, American Express, Discover, and MasterCard. While you can use the payment platform to buy goods and services online, some public transport networks allow transport fees using the digital platform.
At times, you may find that you're unable to trace your Apple Pay Wallet app. When this happens, worry not since your account is still active, but you can't find it. Here's how to restore your Apple Pay account.
The course of action
If you can't seem to trace your Apple Pay account, follow the steps below to reset your app layout and retrieve your wallet:
- Navigate to your iPhone settings (or on the device you're using)
- Tap General
- Click on Reset Home Screen Layout
- In the search bar on the app store, type Apple apps
- You should now view a list of apps. Click on the wallet app and install it.
However, if your iPhone is disabled or forgot the passcode of your iPhone, you may have to erase your device and set it up afresh. This will cause you to delete all your data and settings, including the passcode. To begin the process:
- Ensure that you haven't connected your iPhone to your computer
- Press the side and one of the volume buttons, and hold them down until you see the power off slider
- Drug the slider(this will turn off your phone)
- Connect your phone to your computer while holding the side button
- Continue pressing onto the side button until you see the recovery mode screen
- In case you backed up your iPhone, restore your data and settings after removing the passcode
- You should be able to restore your iPhone apps, including your Apple Pay account
If the above steps fail to do the trick, you can contact the Apple support team to reset your account.
The alternatives
If you aren't a DIY fan or the method proves futile, you can always turn to the support team. Apple Pay offers customer care via a toll-free line. Calling the company agents is an ideal way of seeking the help you need since you can comprehensively address your problem. Additionally, clients can follow-up on previous matters and even get tips for future use. However, ensure that you have your account details handing before making the call to enable the support team to serve you faster.
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Why does GetHuman Write How-to Guides for Apple Pay Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Apple Pay in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Restore My Apple Pay Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.