How Do I Report a Fake Apple Pay Email or Website?
You can know that an email or website is fake by looking at the sender's address and whether it is similar to that of Apple Pay. Do not respond to any messages that tell you to change your personal information to avoid suspension of your Apple Pay account. If you get a suspicious email, report it to Apple and update your security details on your account and device.
You can recognize scam emails if the sender's address is not the same as for that of the company they claim to be working for. If you receive an email on a different email address than the one you gave to Apple, this is a red flag of a scam. It would help if you also watched out for the messaging style that the email uses. If the form of the message is different from those that Apple has been sending you, it is a scam.
If any email requests you to send your personal information like your credit card details on Apple pay, it is a fraudulent email. Fake emails tend to have a sense of urgency and tell you that you need to do a sure thing within a short time to avoid suspension of your Apple Pay account. Please do not click on any links in these emails because they will direct you to a site that looks like Apple intending to steal your personal information.
Emails that have attachments or those that are not solicited are scams that you should report to Apple. To recognize fake Apple websites, look out for pop-ups that tell you that you have won a prize or that your device is co and does not respond to these messages. These are attempts by fraudsters to steal your private credentials and use them to steal money from your Apple Pay account.
How to Report a Fake Apple Pay Email or Website
When reporting a fake email or website to Apple Pay, you should follow the guidelines given below or contact the customer support team at Apple Pay for more help. These are the steps for reporting fake Apple Pay emails or websites;
- You will require your Apple Pay account username and passcode and your email address.
- Send the fake email Apple without editing it.
- If you have received a fake message, open the message menu, and select forward as an attachment. This will include the header information.
- If the fake email was sent to your inbox on icloud.com, mac.com, or me.com, send it to abuse@icloud.com without editing it.
- If you have received a fraudulent message on your imessage, click on "report junk" under the message to report it to Apple.
- Delete these messages from your inbox once you have reported them to Apple Pay.
- You can also block suspicious messages or calls.
- If you get suspicious pop-ups on the Apple website, ignore them and close that tab or website to avoid being conned.
- Never click on any links in the suspicious emails or download applications that are not from the Apple store.
- To prevent receiving such emails in the future, you should update your device security.
- Create a secure six-digit passcode.
- Activate the "erase data" option that will erase the data on your device once someone keys an incorrect passcode for ten times.
- Enable the touch and face ID on your device.
- You can also activate the two-step verification system where you will require a verification code in addition to your passcode to access your account.
- If you have a problem reporting a suspicious email or website, contact Apple Pay through email, reach Apple Pay on Facebook, or Twitter or live chat.
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