Apple Pay Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Apple Pay customer service, archive #1. It includes a selection of 1 issue(s) reported July 31, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am reaching out for assistance regarding an unauthorized charge on my bank account by the app EATO. The app was free, and I was only exploring its services out of curiosity without intending to subscribe. However, my Apple Pay account was charged $32.39 without my authorization. I promptly contacted EATO to cancel via email but have not received a response yet. I also tried contacting Apple Pay to address the issue and prevent the payment from going through as I no longer want the service. This incident occurred on 7/30/[redacted], and I am seeking a refund of the charged amount as I did not intend to subscribe to their service. Please, contact me at [redacted] at your earliest convenience. Thank you for your help.
Reported by GetHuman-ceibast on Monday, July 31, 2023 9:06 PM
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