Updated July 20, 2026

Anthem Blue Cross & Blue Shield Customer FAQ

Recent Anthem Blue Cross & Blue Shield Customer Questions

My daughter is in college now and above 18 years can she get her own insurance ?

Yes, your daughter can obtain her own health insurance since she is over 18 and no longer a dependent. She has several options, including purchasing an individual plan through the health insurance marketplace or getting coverage through her school or employer, if available.

Asked Jul 20, 2026 4:23 PM

Help me with my Anthem Blue Cross & Blue Shield customer service issue

Enrollment and Membership

How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield?

Autopay offers customers many conveniences that they would not otherwise have if they paid their premiums manually. Without...

Can I add or remove dependents from my Anthem Blue Cross & Blue Shield health insurance plan?

Individuals can add or remove dependents from their Anthem Blue Cross & Blue Shield health insurance, usually during specific...

What should I do if my Anthem Blue Cross & Blue Shield ID card is lost?

If an Anthem Blue Cross & Blue Shield ID card is lost, individuals should log into their online member portal to check their...

What are the different types of health insurance plans offered by Anthem Blue Cross & Blue Shield?

Anthem Blue Cross & Blue Shield provides a range of health insurance plans, including HMOs, PPOs, and EPOs, each with unique...

What is the coverage for prescription drugs under my Anthem Blue Cross & Blue Shield health insurance plan?

Anthem Blue Cross & Blue Shield's prescription drug coverage can differ depending on the specific health plan. Typically, there...

Is preventive care covered under my Anthem Blue Cross & Blue Shield health insurance plan?

Most Anthem Blue Cross & Blue Shield plans cover preventive care, which includes services like wellness visits, various...

Does Anthem Blue Cross & Blue Shield cover mental health services?

Anthem Blue Cross & Blue Shield generally covers mental health services, which can include therapy, evaluations, inpatient...

Can I use my Anthem Blue Cross & Blue Shield insurance outside of the United States?

Anthem Blue Cross & Blue Shield generally provides coverage mainly in the United States, but some plans may cover limited...

Can I use telemedicine services with my Anthem Blue Cross & Blue Shield insurance?

Anthem Blue Cross & Blue Shield provides telemedicine services for its members, allowing remote consultations with healthcare...

How do I find a participating provider with Anthem Blue Cross & Blue Shield?

To find a provider participating with Anthem Blue Cross & Blue Shield, visiting their official website is recommended. There,...

Can I get dental coverage through Anthem Blue Cross & Blue Shield?

Anthem Blue Cross & Blue Shield does provide dental coverage options, which may be part of health plans or offered separately....

What is the difference between a deductible, copayment, and coinsurance?

A deductible is the amount one pays out-of-pocket before insurance starts covering costs, while a copayment is a fixed fee for...

What services are considered out-of-network and how are they billed?

Out-of-network services involve care from providers not contracted with the insurer, leading to varied billing compared to...

What steps do I take to file a claim for covered expenses?

To file a claim for covered expenses with Anthem Blue Cross & Blue Shield, members should confirm that their service is...

We look to the Anthem Blue Cross & Blue Shield issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Anthem Blue Cross & Blue Shield issues reported to GetHuman

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