BB&T Bank Customer Service

Ways to contact BB&T Bank and solve common issues

Use BB&T Bank's Phone Number

BB&T Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for BB&T Bank

Contacting BB&T Bank customer support

Below you can compare and contrast the 7 ways to contact BB&T Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving BB&T Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact BB&T Bank across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins1195
Credit Card Customer Service
20 mins2023
Auto Loans
24 mins1607
38 mins1697
Fraud Reporting
21 mins2067
Online Help at
Customer Service
< 2 hrs1810
Customer Service
11 mins870

BB&T Bank: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for BB&T Bank.
What are the fees for using BB&T ATMs?
BB&T Bank provides access to over 2,000 ATMs nationwide, offering convenience and accessibility to our customers. As for the fees associated with using BB&T ATMs, it depends on the type of account and the specific transaction. For our Elite Gold, Elite, and Fundamentals checking account holders, there are no BB&T fees for using our ATMs. However, for our Standard checking account holders, there may be a nominal fee per transaction. Additionally, if using ATMs outside of the BB&T network, other banks or ATM operators may charge surcharges. We recommend referring to your account disclosures or contacting our customer service for specific fee information. At BB&T, we strive to provide transparent banking services while ensuring our customers have convenient access to their funds.
What are the daily withdrawal limits for my BB&T debit card?
The daily withdrawal limits for your BB&T debit card depend on the type of account you have. For personal checking accounts, the limit is typically $500 per day. However, certain accounts may have higher limits, such as Elite Gold, where the daily withdrawal limit is $1,000. For business checking accounts, the daily withdrawal limit is generally $1,000. It is important to note that these limits are subject to change and may vary based on your specific account and any additional arrangements you have made with BB&T. It is recommended to check with your local BB&T branch or contact customer service for the most accurate and up-to-date information on withdrawal limits for your particular account.
What is the routing number for BB&T Bank?
The routing number for BB&T Bank is a nine-digit code that identifies the specific bank where your account is held. This number is essential for various transactions like direct deposits, wire transfers, and bill payments. However, due to security reasons, it is not advisable to provide routing numbers publicly. To find the routing number for your BB&T Bank account, you can refer to your checks. It is the first set of nine numbers at the bottom left corner. Alternatively, you can contact BB&T Bank's customer service, visit their website, or log in to your online banking portal to obtain the accurate routing number for your specific account.
Can I open multiple accounts with BB&T Bank?
Yes, you can open multiple accounts with BB&T Bank. Whether you need a separate account for savings, checking, or other financial needs, BB&T Bank allows customers to open multiple accounts. This provides flexibility and convenience for managing your finances effectively. Opening multiple accounts enables you to segregate funds, budget better, and ensure specific financial goals are met. BB&T Bank offers various types of accounts, including personal and business options, to cater to different banking needs. To open additional accounts, you can visit a branch near you or conveniently apply online through BB&T Bank's website. With multiple accounts at BB&T Bank, you can better organize your finances and access a wide range of banking services and features tailored to your specific needs.
There's more!
Click below to show 1 more questions, answers, and complete guides to common BB&T Bank customer support problem.

Recent reasons customers contacted BB&T Bank:

Check from bank, last name is wrong
My pension check is direct deposit.*This month is not deposited into my account and I n...
I was a customer at BB&T. I need bank statements for March and April of ****. Could y...
I wish to retrieve my safe deposit box contents. No one from the West Falls Church VA...
Truist problems. Lack of understanding since February ****. I have a car loan. The c...
I need copies of old checks please!
My name is : Wayne Froehlich. Loan number : **********-****. The auto-loan originated w...
I am calling to confirm that I am sending a Zelle payment and that I do authorize the f...
To Whom This May Concern, **ON March **, **** I transferred $*,*** to the account of Mr...
the direct deposit information is not on the **** phone system to let us know there is...
I made a wire transfer at a Truist bank last week, but the banker never mentioned the...
I need someone from ACH to locate a tracking ID number to send back my paycheck from UB...
I am looking to get the mailing address and*or fax number for the bank's research and a...
More customer issues

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Does GetHuman work with BB&T Bank?

GetHuman does not work with BB&T Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to BB&T Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check BB&T Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting BB&T Bank at a Glance

BB&T Bank has no chat option
BB&T Bank has no customer email
BB&T Bank has 1 help forum
BB&T Bank has 1 twitter handle
BB&T Bank has no facebook page
Contact information overview

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