BB&T Bank Phone Number

Call BB&T Bank customer service faster with GetHuman

888-228-6654
Customer service
Current Wait: 21 mins (13m avg)
Hours: Mon-Thu 9am-5pm, Fri 9am-6pm EST; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 2 then 2 then 0# each time it asks for an account, social security or ATM number.

Reasons customers like you called recently

My husband used our bank card at the Bridgewater, VA location and the card is stuck in...
I used to have a business account and I’m trying to pay off my Bill and do y’all have a...
I didn’t have a job at the moment to pay off the Debt and now I am working again, to st...
i need a payoff for a judgement filed or a judgement release. who can help me?
Can’t check balance or use my card
Need to make a payment on our business credit card.
Need to get password re-set
My card was not available to pay for a product I was purchasing. It said they would not...
Claim inheritance of a deceased Dr Thomas Standaar,can you please help me with this,ver...
My parents (father, deceased* mother still living) each opened a Master Individual Reti...
See more recent reasons for calling

Help me with my issue

Customer Number 888-228-6654 - by the Numbers

Phone number to dial888-228-6654
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial9:15am
Navigate phone maze to a humanPress 2 then 2 then 0# each time it asks for an account, social security or ATM number.
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication74%
Quality of help61%
Customer votes7,547
Information last updatedFri Sep 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

BB&T Bank's Best Toll-Free/800 Customer Phone Number

This is BB&T Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BB&T Bank agent. This phone number is BB&T Bank's Best Phone Number because 69,996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-228-6654 include Update Account Info, Account Access, Make a Payment, Dispute a Charge, Payment Arrangement and other customer service issues. The BB&T Bank call center that you call into has employees from Texas, New Jersey, Pennsylvania and is open Mon-Thu 9am-5pm, Fri 9am-6pm EST according to customers. In total, BB&T Bank has 6 phone numbers. It's not always clear what is the best way to talk to BB&T Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BB&T Bank - by phone or otherwise

While 888-228-6654 is BB&T Bank's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other BB&T Bank customers, is by calling their 800-476-4228 phone number for their Credit Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-476-4228 for Credit Card Customer Service. If you think this information is inaccurate or know of other ways to contact BB&T Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BB&T Bank.

What is GetHuman's Relationship to BB&T Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BB&T Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

BB&T Bank Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All BB&T Bank contacts
BB&T Bank Phone NumberBEST
BB&T Bank Help Desk
General customer information

More Company Phone Numbers

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!