BB&T Bank Phone Number 888-228-6654: Shortcuts & Tips

BB&T Bank Phone Number

Current Wait: 16 mins (avg 10)
Best time to call: 9:15am
Is this the right BB&T Bank phone number to call? What do I say to the rep?  For help, tell us why you're calling:

What's the issue?

Call the right BB&T Bank phone number and know what to say.

Setup an account

Don't see your issue? Describe it.

BB&T Bank Phone Number 888-228-6654 - by the Numbers

Phone number to dial888-228-6654
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial9:15am
Navigate phone maze to a humanPress 2 then 2 then 0# each time it asks for an account, social security or ATM number.
Average wait10
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or web
Quality of communication89%
Quality of help86%
Customer votes7,523
Information last updatedTue Oct 17 2017 08:00:00 GMT+0000 (UTC)

About BB&T Bank's Best Phone Number

This phone number is BB&T Bank's Best Phone Number because 99,684 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-228-6654 include setup an account, question, complaint and other customer service issues. The BB&T Bank call center that you call into has employees from Texas or New Jersey or Pennsylvania and is open Mon-Thu 9am-5pm, Fri 9am-6pm EST according to customers. In total, BB&T Bank has 6 phone numbers. It's not always clear what is the best way to talk to BB&T Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BB&T Bank

While 888-228-6654 is BB&T Bank's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other BB&T Bank customers, is by calling their 800-476-4228 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-476-4228 for Customer Service. If you think this information is inaccurate or know of other ways to contact BB&T Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BB&T Bank.

About BB&T Bank

If you're here looking for the best phone number to call BB&T Bank, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. BB&T Bank also goes by or is associated with the names B B & T, B B and T, BBT, BB& They are considered to be part of the following sectors and industries: finance, investments, insurance. BB&T Bank is associated with terms like commercial and consumer banking, investment banking, insurance, mortgage, public company by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Bank of America, JP Morgan Chase, Citigroup. They employ 37,500 people according to customers in the know.
Was this page helpful?YesNo