BB&T Bank Phone Number

Call BB&T Bank customer service faster with GetHuman

  • Calls BB&T Bank's Customer Service department
  • The average hold time is 10m
  • Hours are Mon-Thu 9am-5pm, Fri 9am-6pm EST
  • The best time to call is 9:15am
  • Popular issues for this call center: Update Account Info, Account Access, Make a Payment, Dispute a Charge, and Payment Arrangement.
  • Reach a live BB&T Bank agent: Press 1 for "don't know it," then say, "I don't know it."
  • What you hear when you call: Truist - What can I help you with today?

Reasons customers like you called recently

Hello my name is, Matthew N McGuffey. My dad, Charles Frank McGuffey has a account with...
Need electronics lean release to dmv
I need to verify a check
Check from bank, last name is wrong
My pension check is direct deposit.*This month is not deposited into my account and I n...
I was a customer at BB&T. I need bank statements for March and April of ****. Could y...
I wish to retrieve my safe deposit box contents. No one from the West Falls Church VA...
Truist problems. Lack of understanding since February ****. I have a car loan. The c...
I need copies of old checks please!
My name is : Wayne Froehlich. Loan number : **********-****. The auto-loan originated w...
I am calling to confirm that I am sending a Zelle payment and that I do authorize the f...
To Whom This May Concern, **ON March **, **** I transferred $*,*** to the account of Mr...
the direct deposit information is not on the **** phone system to let us know there is...
I made a wire transfer at a Truist bank last week, but the banker never mentioned the...

BB&T Bank Customer Phone Number 888-228-6654 - Stats

Phone number to dial888-228-6654
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial9:15am
Average wait10 minutes
Current wait12 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication89%
Quality of help86%
Customer votes7,522
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

BB&T Bank's Best Toll-Free/800 Customer Phone Number

This is BB&T Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BB&T Bank agent. This phone number is BB&T Bank's Best Phone Number because 69,996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-228-6654 include Update Account Info, Account Access, Make a Payment, Dispute a Charge, Payment Arrangement and other customer service issues. The BB&T Bank call center that you call into has employees from Texas, New Jersey, Pennsylvania and is open Mon-Thu 9am-5pm, Fri 9am-6pm EST according to customers. In total, BB&T Bank has 5 phone numbers. It's not always clear what is the best way to talk to BB&T Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BB&T Bank - by phone or otherwise

While 888-228-6654 is BB&T Bank's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other BB&T Bank customers, is by calling their 800-476-4228 phone number for their Credit Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-476-4228 for Credit Card Customer Service. If you think this information is inaccurate or know of other ways to contact BB&T Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BB&T Bank.

What is GetHuman's Relationship to BB&T Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like BB&T Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with BB&T Bank, including their website / help desk and their Twitter handle. Visit our BB&T Bank Customer Service page for more information.
BB&T Bank Customer Service

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