BB&T Bank Phone Number

Calling BB&T Bank customer service faster by GetHuman

888-228-6654
Customer service
Current Wait: 18 mins (13m avg)
Hours: Mon-Thu 9am-5pm, Fri 9am-6pm EST; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Lower my interest rateOpen an accountClose my accountMake a paymentAccount informationA different issue
Get to a live person fastest: Press 2 then 2 then 0# each time it asks for an account, social security or ATM number.
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.

Customer Number 888-228-6654 - by the Numbers

Phone number to dial
888-228-6654
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial
9:15am
Navigate phone maze to a human
Press 2 then 2 then 0# each time it asks for an account, social security or ATM number.
Average wait
13
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
52%
Quality of help
83%
Customer votes
7,547
Information last updated
Wed Dec 12 2018 08:00:00 GMT+0000 (UTC)

BB&T Bank's Best Toll-Free/800 Customer Phone Number

This is BB&T Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BB&T Bank agent. This phone number is BB&T Bank's Best Phone Number because 69,996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-228-6654 include Lower my interest rate, Open an account, Close my account, Make a payment, Account information and other customer service issues. The BB&T Bank call center that you call into has employees from Texas, New Jersey, Pennsylvania and is open Mon-Thu 9am-5pm, Fri 9am-6pm EST according to customers. In total, BB&T Bank has 6 phone numbers. It's not always clear what is the best way to talk to BB&T Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting BB&T Bank - by phone or otherwise

While 888-228-6654 is BB&T Bank's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other BB&T Bank customers, is by calling their 800-476-4228 phone number for their Credit Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-476-4228 for Credit Card Customer Service. If you think this information is inaccurate or know of other ways to contact BB&T Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for BB&T Bank.
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