BB&T Bank Credit Card Customer Service Phone Number
- Calls BB&T Bank's Credit Card Customer Service department
- On average, callers wait 20 minutes to talk to a person when they call
- Call center hours are Mon-Thu 9am-5pm, Fri 9am-6pm EST
- We recommend calling around 9:15am
- Some common reasons that visitors to GetHuman call BB&T Bank include Update Account Info, Account Access, Make a Payment, Dispute a Charge, and Payment Arrangement.
- Get a real live human at this number: Press 4 then 2 then 1. For credit card information and help.
- When you call BB&T Bank and their automated voice system picks up, you hear: Truist - What can I help you with today?
- This is not the most popular BB&T Bank phone number (it's ranked #2). Most customers call 888-228-6654 for support: Click here for best option
Other customers got on the phone recently because:
I need someone from ACH to locate a tracking ID number to send back my paycheck from UB...
I am looking to get the mailing address and*or fax number for the bank's research and a...
I need a ** day pay out for refinancing
I need a ** day buy out for refinancing
I deposited money into an atm and it didn't read all my bills correctly so I asked it t...
Doris Fellows has been a client of Suntrust*Truist for many years. She died...
Call BB&T bank in Margate which is in a plaza called so I don't know where I wrote it a...
i have a check on hold from we buy any car and the bank is trying to see if the check i...
Loan question *How to sell our boat that currently has a loan through bb and T. Do we m...
Locked out of online account access
Unknown charges on the credit card. Have over * random charges from doordash that was m...
Almost impossible to actually talk to a rep*I need my account number and roughing numbe...
Made the wrong transaction on zelle
I have a new email address l want to pass onto BB*T. *It's MYLESSYKES**@GMAIl.COM
BB&T Bank Credit Card Customer Service Phone Number 800-476-4228 - Info & Statistics
Phone number to dial800-476-4228
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCredit Card Customer Service
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial9:15am
Navigate phone maze to a humanPress 4 then 2 then 1. For credit card information and help.
Average wait20
Current wait21
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication77%
Quality of help82%
Customer votes7,119
Best phone number888-228-6654
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
BB&T Bank's 800-476-4228 Credit Card Customer Service Number
This BB&T Bank phone number is ranked #2 out of 5 because 69,996 BB&T Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-476-4228 is to reach the BB&T Bank Credit Card Customer Service department for problems like Update Account Info, Account Access, Make a Payment, Dispute a Charge, Payment Arrangement. As far as we can tell, BB&T Bank has call center locations in Texas or New Jersey or Pennsylvania and you can call during their open hours Mon-Thu 9am-5pm, Fri 9am-6pm EST. BB&T Bank has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 800-476-4228 and ways to call or contact BB&T Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling BB&T Bank
Calling BB&T Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-476-4228. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when BB&T Bank Credit Card Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than BB&T Bank Once on the phone with BB&T Bank's Credit Card Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting BB&T Bank in General
While 800-476-4228 is BB&T Bank's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-228-6654 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BB&T Bank help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.