BB&T Bank Credit Card Customer Service Phone Number

800-476-4228
Hold time now: 24 mins (avg 20)
Best time to call: 9:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 4 then 2 then 1. For credit card information and help.
BB&T Bank's #1 Phone Number

Other customers got on the phone recently because:

Bank with holding money and pending charges unexplained
I would like to pay on my car loan today.
Can you call me *** ***-****
i need to talk to a live body as soon as possible. ***-***-****. Just tried to use my d...
Payment on car loan says payment reversal and had not come out of my account yet althou...
BB&T took $** from my account saying it’s for a returned item fee. I haven’t returned a...
We have moved to Massachusetts.*We would like to close our checking account and line of...
I just need help transferring money from my acct to pay my rent.
I was recently charged a little over $*** for a transaction in Los Angeles? I just paid...
I have not received my debit card since I opened an account with BB&T. It has been over...
like to discuss with Agent that we will be traveling and want to make sure we can use c...
on going problem since buy out with Sun Trust It has been a nightmare which I have rec...
Credit Report from TransUnion shows a line of credit account with BB&T that we know not...
Hello. I am trying to Pre order Escape from Tarkov. They use Xsolla to process purchase...
Help me with my issue

BB&T Bank Credit Card Customer Service Phone Number 800-476-4228 - Info & Statistics

Phone number to dial800-476-4228
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCredit Card Customer Service
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial9:15am
Navigate phone maze to a humanPress 4 then 2 then 1. For credit card information and help.
Average wait20
Current wait24
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication84%
Quality of help89%
Customer votes7,112
Best phone number888-228-6654
Information last updatedTue Jan 21 2020 08:00:00 GMT+0000 (UTC)

BB&T Bank's 800-476-4228 Credit Card Customer Service Number

This BB&T Bank phone number is ranked #2 out of 6 because 69,996 BB&T Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-476-4228 is to reach the BB&T Bank Credit Card Customer Service department for problems like Update Account Info, Make a Payment, Account Access, Payment Arrangement, Dispute a Charge. As far as we can tell, BB&T Bank has call center locations in Texas or New Jersey or Pennsylvania and you can call during their open hours Mon-Thu 9am-5pm, Fri 9am-6pm EST. BB&T Bank has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-476-4228 and ways to call or contact BB&T Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling BB&T Bank

Calling BB&T Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from BB&T Bank Credit Card Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with BB&T Bank's Credit Card Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare BB&T Bank's phone numbers against each other.

Contacting BB&T Bank in General

While 800-476-4228 is BB&T Bank's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-228-6654 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BB&T Bank help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 89% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact BB&T Bank.

BB&T Bank Contact Info

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