BB&T Bank Mortgages Phone Number

  • Calls BB&T Bank's Mortgages department
  • On average, callers wait 38 minutes to talk to a person when they call
  • We recommend calling around 2:30pm
  • Call center hours are Mon-Thu 9am-5pm, Fri 9am-6pm EST
  • Some common reasons that visitors to GetHuman call BB&T Bank include Update Account Info, Account Access, Make a Payment, Dispute a Charge, and Payment Arrangement.
  • Get a real live human at this number: For help with mortgages. Press 1 then 0.
  • When you call BB&T Bank and their automated voice system picks up, you hear: Truist - Mortgage loan information, press 1. If you know your party's 10-digit phone number, press 2.
  • This is not the most popular BB&T Bank phone number (it's ranked #4). Most customers call 888-228-6654 for support.

Other customers got on the phone recently because:

Check from bank, last name is wrong
My pension check is direct deposit.*This month is not deposited into my account and I n...
I was a customer at BB&T. I need bank statements for March and April of ****. Could y...
I wish to retrieve my safe deposit box contents. No one from the West Falls Church VA...
Truist problems. Lack of understanding since February ****. I have a car loan. The c...
I need copies of old checks please!
My name is : Wayne Froehlich. Loan number : **********-****. The auto-loan originated w...
I am calling to confirm that I am sending a Zelle payment and that I do authorize the f...
To Whom This May Concern, **ON March **, **** I transferred $*,*** to the account of Mr...
the direct deposit information is not on the **** phone system to let us know there is...
I made a wire transfer at a Truist bank last week, but the banker never mentioned the...
I need someone from ACH to locate a tracking ID number to send back my paycheck from UB...
I am looking to get the mailing address and*or fax number for the bank's research and a...
I need a ** day pay out for refinancing

BB&T Bank Mortgages Phone Number 800-295-5744 - Info & Statistics

Phone number to dial800-295-5744
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMortgages
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial2:30pm
Navigate phone maze to a humanFor help with mortgages. Press 1 then 0.
Average wait38
Current wait39
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web or twitter
Quality of communication73%
Quality of help72%
Customer votes3,709
Best phone number888-228-6654
Information last updatedWed Nov 29 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

BB&T Bank's 800-295-5744 Mortgages Number

This BB&T Bank phone number is ranked #4 out of 5 because 69,996 BB&T Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-295-5744 is to reach the BB&T Bank Mortgages department for problems like Update Account Info, Account Access, Make a Payment, Dispute a Charge, Payment Arrangement. As far as we can tell, BB&T Bank has call center locations in Texas or New Jersey or Pennsylvania and you can call during their open hours Mon-Thu 9am-5pm, Fri 9am-6pm EST. BB&T Bank has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 800-295-5744 and ways to call or contact BB&T Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling BB&T Bank

Calling BB&T Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from BB&T Bank Mortgages can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with BB&T Bank's Mortgages department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting BB&T Bank in General

While 800-295-5744 is BB&T Bank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-228-6654 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BB&T Bank help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 72% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other BB&T Bank Info

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