BB&T Bank Mortgages Phone Number

Hold time now: 40 mins (avg 38)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For help with mortgages. Press 1 then 0.
This is not the most popular BB&T Bank phone number (it's ranked #4). Most customers call 888-228-6654 for support: Click here for best option

Other customers got on the phone recently because:

Car payment mailing address
Will not let me sign in* I.need to do my banki.
My account online says locked out for account* I need someone to help so I can do myban...
Need to know where my money is in my account
I need help signing in to my bank account it says to many tries
I need to know my balance and activity
I need to know my balance on my account and the activity
I can't access my online account, I don't remember my login id, my password, and I need...
need the*phone number for BB & T on ***** Tamiami trail
I had an employee try to cash one of my check into a Bank of America ATM and it rejecte...
Are my accounts locked due to inactivity or is everything ok due to covid?*Is Suntrust...
Locked out of my on line bank a*c. I need this fixed now.
locked out of my online banking. Need to talk with someone to fix it
Unable to get in my online a*c locked out. I need to talk with someone

Help me with my issue

BB&T Bank Mortgages Phone Number 800-295-5744 - Info & Statistics

Phone number to dial800-295-5744
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMortgages
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial1:45pm
Navigate phone maze to a humanFor help with mortgages. Press 1 then 0.
Average wait38
Current wait40
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web
Quality of communication82%
Quality of help81%
Customer votes3,677
Best phone number888-228-6654
Information last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

BB&T Bank's 800-295-5744 Mortgages Number

This BB&T Bank phone number is ranked #4 out of 6 because 69,996 BB&T Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-295-5744 is to reach the BB&T Bank Mortgages department for problems like Update Account Info, Make a Payment, Account Access, Payment Arrangement, Dispute a Charge. As far as we can tell, BB&T Bank has call center locations in Texas or New Jersey or Pennsylvania and you can call during their open hours Mon-Thu 9am-5pm, Fri 9am-6pm EST. BB&T Bank has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-295-5744 and ways to call or contact BB&T Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling BB&T Bank

Calling BB&T Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from BB&T Bank Mortgages can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with BB&T Bank's Mortgages department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting BB&T Bank in General

While 800-295-5744 is BB&T Bank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-228-6654 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BB&T Bank help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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