BB&T Bank Mortgages Phone Number

800-295-5744
Hold time now: 38 mins (avg 38)
Best time to call: 9am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For help with mortgages. Press 1 then 0.
BB&T Bank's #1 Phone Number

BB&T Bank Mortgages Phone Number 800-295-5744 - Info & Statistics

Phone number to dial800-295-5744
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMortgages
Call center hoursMon-Thu 9am-5pm, Fri 9am-6pm EST
Best time to dial9am
Navigate phone maze to a humanFor help with mortgages. Press 1 then 0.
Average wait38
Current wait38
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web
Quality of communication83%
Quality of help82%
Customer votes3,678
Best phone number888-228-6654
Information last updatedSat Aug 11 2018 10:00:00 GMT+0000 (UTC)

BB&T Bank's 800-295-5744 Mortgages Number

This BB&T Bank phone number is ranked #4 out of 6 because 69,996 BB&T Bank customers tried our tools and information and gave us feedback after they called. The reason customers call 800-295-5744 is to reach the BB&T Bank Mortgages department for problems like Lower my interest rate, Open an account, Close my account, Make a payment, Account information. As far as we can tell, BB&T Bank has call center locations in Texas or New Jersey or Pennsylvania and you can call during their open hours Mon-Thu 9am-5pm, Fri 9am-6pm EST. BB&T Bank has 6 phone numbers and 7 different ways to get customer help. We've compiled information about 800-295-5744 and ways to call or contact BB&T Bank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling BB&T Bank

Calling BB&T Bank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from BB&T Bank Mortgages can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with BB&T Bank's Mortgages department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare BB&T Bank's phone numbers against each other.

Contacting BB&T Bank in General

While 800-295-5744 is BB&T Bank's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-228-6654 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach BB&T Bank help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact BB&T Bank.
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