Honda Financial Customer Service

Phone Number & Contact Info

Honda Financial's Best Phone Number

800-445-1358
Toll-free·Calls Customer Service·Most popular Honda Financial number
Q:

How do I talk to a live human at Honda Financial?

A:Must either have your account number or social security number.
Q:

Does Honda Financial offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm PST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 16 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Honda Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must either have your account number or social security number.
Here is how our research team describes the way the Honda Financial phone system greets you: To access your account by your account number, press 1. To access your account by your Social Security number, press 2.
Below are some clips we've found from Honda Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Your entry must be nine digits. Please try again. Please enter your full nine digit Social Security number."
Excerpt from a call with Honda Financial
Thursday, June 13, 2024 8:50 PM

They may ask you to say or enter information

"To access by Social Security number, two. Please enter your full nine digit Social Security number, or say it one digit at a time."
Excerpt from a call with Honda Financial
Monday, June 24, 2024 10:44 PM

What are the hours and when should I call?

Honda Financial operates the call center for this 800-445-1358 phone number Mon-Fri 9am-5pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,408 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Honda Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Honda Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Honda Financial is Wednesday. The most busy day to call is Tuesday, which averages 48% more phone calls by comparison. Again, this is based on a sample of 1,408 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Honda Financial

In summation, the best day to call Honda Financial is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Honda Financial staffs the call center well on Wednesday.

Calling this Honda Financial Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Jul 8, 2024

This number isn't meant to be used by anyone who doesn't have an account with Honda Financial. When you call this number, you only have two options: accessing your account via your account number or accessing your account via your Social Security number.

You can't use this number to ask any questions or get assistance in any other way. You also only get two attempts to enter in your information correctly before the system automatically cuts you off. If you remain silent or give two false entries, the system will tell you that you have exceeded the maximum number of entries, and it will then direct you to a representative.

However, this only works if the representatives have the ability to discuss with you. If nobody is available to speak with you, the system will tell you that nobody can take your call and advise you to call back at another time. If you hit this step, the system will automatically hang up on you once it completes its message.

Overall, I was impressed with the ironclad failsafe to keep people out who don't belong in someone else's account. There isn't any way to get past it, with your only real option being to put your own data out there. As nobody would be willing to do this without needing information on their account, this failsafe can't be penetrated.

Based off this experience, I can't get a complete picture of how helpful the Honda Financial staff is, but based off their commitment to security, I'd be willing to use them if I needed to get assistance from them.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why Customers Call Honda Financial

If you have time to do a bit of reading before you call Honda Financial, we recommend you read over some of our problem-specific articles.

Is there an online payment option for Honda Financial?

Yes, Honda Financial offers a convenient online payment option for its customers. With our user-friendly online platform, you can easily make payments from the comfort of your own home or on the go. By visiting our website, you can access your account and set up automatic payments or make one-time payments using a checking or savings account. Our online payment system is secure and encrypted, ensuring the safety of your personal and financial information. Additionally, you can opt to receive email notifications for payment reminders and confirmations. Enjoy the convenience of managing your Honda Financial account and making payments hassle-free, any time and anywhere.

How Do I Make a Payment to Honda Financial?

There are many different ways that you can make a payment to Honda financial as they make it easy and convenient for you. Some of them charge a fee to make payment transactions and will only accept cash for the fee where others will allow you to pay with a debit card. Make sure you always have your account number handy in order to make a payment to Honda Financial.

What are the accepted methods of payment for Honda Financial?

Honda Financial accepts several methods of payment for their services. Customers can make payments using their checking or savings account through the AutoPay feature. This convenient option automatically deducts the payment on the due date to ensure promptness. Additionally, customers can make one-time payments through their online account using a debit card, credit card, or electronic check. These options provide flexibility and convenience for customers to manage their payments efficiently. It is important to note that Honda Financial does not accept payments through cash or personal checks, for security reasons. By offering multiple secure payment methods, Honda Financial aims to provide a hassle-free experience for their customers.

Top Honda Financial customer service problems

Click the link above to get answers to just about any Honda Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Honda Financial, and their purpose. Are any of these similar to the reason you are trying to call?
: "undefined"
- From a call lasting 11m 20s , Jul 9, 2024 8:58 PM
: "undefined"
- From a call lasting 4m 14s , Jul 9, 2024 8:50 PM
: "undefined"
- From a call lasting 2m 31s , Jul 9, 2024 8:47 PM
: "undefined"
- From a call lasting 4m 11s , Jul 9, 2024 8:39 PM
Language preference: "Do you speak Spanish?"
- From a call lasting 20m 52s , Jul 2, 2024 8:39 PM
Final payment assistance: "Hi. I wanna make a payment on my last It's my last payment, and I don't know how to go about doing it."
- From a call lasting 14m 6s , Jun 21, 2024 1:08 PM
Requesting title release: "Can I get my title release for the car that I paid?"
- From a call lasting 6m 53s , Jun 17, 2024 10:42 PM
Payment inquiry: "I'm ready to make another payment but my last payment was on April twenty fifth."
- From a call lasting 42m 41s , May 28, 2024 4:57 PM
Payment inquiry: "I have an issue with my payment, can you check it for me?"
- From a call lasting 3m 16s , May 22, 2024 9:29 PM
Payment inquiry: "I was looking to take care of the one from April and May."
- From a call lasting 4m 5s , May 15, 2024 3:22 PM

More Honda Financial Customer Service Contacts

There are of course other ways to contact Honda Financial customer service besides the phone. Below we list the best ones, by medium.

Honda Financial Customer Help Desk / Web Support

hondafinancialservices.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Honda Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Honda Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Honda Financial agent. This phone number is Honda Financial's best phone number because 36,654 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-445-1358 include Leasing Options, Payment issue, Complaint, Repairs and returns, Account issue and other customer service issues. The Honda Financial call center that you call into has employees from California, Massachusetts and is open Mon-Fri 9am-5pm PT according to customers. In total, Honda Financial has 1 phone number. It's not always clear what is the best way to talk to Honda Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Honda Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Honda Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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