Honda Financial Customer Service

Phone Number & Contact Info

Honda Financial's Best Phone Number

800-445-1358
Toll-free·Calls Customer Service·Most popular Honda Financial number
Q:

How do I talk to a live human at Honda Financial?

A:Must either have your account number or social security number.
Q:

Does Honda Financial offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm PST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 6 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Honda Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must either have your account number or social security number.
Here is how our research team describes the way the Honda Financial phone system greets you: To access your account by your account number, press 1. To access your account by your Social Security number, press 2.
Below are some clips we've found from Honda Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"To access by a Social Security number, two. Please enter your full nine digit Social Security number."
Excerpt from a call with Honda Financial
Thursday, May 9, 2024 3:04 PM

They may ask you to say or enter information

"Thank you. During this call, you can always use the star key to return to the main menu.
The pound key to return to the previous menu, or the nine key to end your call.
For last payment, current amount due, and other billing or payment options, press or say one."
Excerpt from a call with Honda Financial
Thursday, May 9, 2024 3:04 PM

What are the hours and when should I call?

Honda Financial operates the call center for this 800-445-1358 phone number Mon-Fri 9am-5pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,283 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Honda Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Honda Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Honda Financial is Wednesday. The most busy day to call is Tuesday, which averages 52% more phone calls by comparison. Again, this is based on a sample of 1,283 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Honda Financial

In summation, the best day to call Honda Financial is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Honda Financial staffs the call center well on Wednesday.

Why Customers Call Honda Financial

If you have time to do a bit of reading before you call Honda Financial, we recommend you read over some of our problem-specific articles.

Is there an online payment option for Honda Financial?

Yes, Honda Financial offers a convenient online payment option for its customers. With our user-friendly online platform, you can easily make payments from the comfort of your own home or on the go. By visiting our website, you can access your account and set up automatic payments or make one-time payments using a checking or savings account. Our online payment system is secure and encrypted, ensuring the safety of your personal and financial information. Additionally, you can opt to receive email notifications for payment reminders and confirmations. Enjoy the convenience of managing your Honda Financial account and making payments hassle-free, any time and anywhere.

How Do I Make a Payment to Honda Financial?

There are many different ways that you can make a payment to Honda financial as they make it easy and convenient for you. Some of them charge a fee to make payment transactions and will only accept cash for the fee where others will allow you to pay with a debit card. Make sure you always have your account number handy in order to make a payment to Honda Financial.

What are the accepted methods of payment for Honda Financial?

Honda Financial accepts several methods of payment for their services. Customers can make payments using their checking or savings account through the AutoPay feature. This convenient option automatically deducts the payment on the due date to ensure promptness. Additionally, customers can make one-time payments through their online account using a debit card, credit card, or electronic check. These options provide flexibility and convenience for customers to manage their payments efficiently. It is important to note that Honda Financial does not accept payments through cash or personal checks, for security reasons. By offering multiple secure payment methods, Honda Financial aims to provide a hassle-free experience for their customers.

Top Honda Financial customer service problems

Click the link above to get answers to just about any Honda Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Honda Financial, and their purpose. Are any of these similar to the reason you are trying to call?
Payment inquiry: "I have an issue with my payment, can you check it for me?"
- From a call lasting 3m 16s , May 22, 2024 9:29 PM
Payment inquiry: "I was looking to take care of the one from April and May."
- From a call lasting 4m 5s , May 15, 2024 3:22 PM
Assistance with accessing account: "We're trying just to access My wife has an account, and she can go on there."
- From a call lasting 23m 2s , Apr 5, 2024 8:25 PM
Payoff information needed: "I'm trying to do a payoff with my card. What information do you need?"
- From a call lasting 2m 56s , Apr 5, 2024 5:00 PM
Removing spouse from account: "I'm almost divorced, how can I get his name taken off the vehicle financing?"
- From a call lasting 24m 19s , Mar 19, 2024 6:33 PM
Payment inquiry: "My payment was reversed but I had sufficient funds in my account."
- From a call lasting 9m 44s , Mar 18, 2024 3:22 PM
Urgent bill payment: "I need to pay my bill today. It's the due date."
- From a call lasting 3m 15s , Feb 22, 2024 8:29 PM
Inquiry about car retrieval: "I wanted to know how much time did I have to retrieve my TLX."
- From a call lasting 4m 24s , Feb 16, 2024 9:38 PM
Making payment with new card: "I need to make the payment of five sixty four with my new card details."
- From a call lasting 5m 47s , Feb 15, 2024 7:50 PM
Making monthly payment: "I would just like to pay my monthly dues."
- From a call lasting 26m , Feb 15, 2024 7:22 PM

More Honda Financial Customer Service Contacts

There are of course other ways to contact Honda Financial customer service besides the phone. Below we list the best ones, by medium.

Honda Financial Customer Help Desk / Web Support

hondafinancialservices.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Honda Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Honda Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Honda Financial agent. This phone number is Honda Financial's best phone number because 36,654 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-445-1358 include Leasing Options, Payment issue, Complaint, Repairs and returns, Account issue and other customer service issues. The Honda Financial call center that you call into has employees from California, Massachusetts and is open Mon-Fri 9am-5pm PT according to customers. In total, Honda Financial has 1 phone number. It's not always clear what is the best way to talk to Honda Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Honda Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Honda Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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