Blue Shield (CA) Phone Number

Calling Blue Shield (CA) customer service faster by GetHuman

Customer service
Current Wait: 2 mins (2m avg)
Hours: Mon-Thu 8am-6pm, Fri 9am-5pm EST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get insuranceMake/Chase a claimCoverage questionOvercharge/Strange chargeRenew coverageA different issue
Get to a live person fastest: Say No, say DOB, press 0

Reasons customers like you called recently

Need help with mumbers.*BIN**Grp **PCN**ID**Third party name
3d ago
I'm provider and get payment from Blue Shield on **** but I didn't receive tax ****-Mis...
7d ago
EOB is missing my co-pay. I have a copay for all doctors other than primary. Sometime...
a mo ago
*st issue - received husband's card. said register on line to activate. web site not a...
a mo ago
I need the group number of my policy for a card that has not yet arrived.
2 mos ago
my new plan is not showing up in my account, therefore i cannot use the 'find a doctor' tool
2 mos ago
Billing issue -- My autopay overcharged by almost double.
2 mos ago
I have two blue shield accounts that need to be reconciled. And I want to switch from a...
4 mos ago
I was on hold for * hour and ** min and got hung up on without ever speaking to anyone...
5 mos ago
Need to speak to a representative about in-network coverage and a doctor that typically...
5 mos ago
I need to get in touch with your ASD or behavioral health department to terminate a cli...
5 mos ago
please need an email for support*have wrote with no answer, need to confirm your bankin...
5 mos ago
Check coverage of procedure
5 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 855-836-9705 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Member Services
Call center hours
Mon-Thu 8am-6pm, Fri 9am-5pm EST
Best time to dial
Navigate phone maze to a human
Say No, say DOB, press 0
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone or web
Quality of communication
Quality of help
Customer votes
Information last updated
Tue Feb 25 2020 09:00:00 GMT+0000 (UTC)

Blue Shield (CA)'s Best Toll-Free/800 Customer Phone Number

This is Blue Shield (CA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Shield (CA) agent. This phone number is Blue Shield (CA)'s Best Phone Number because 5,856 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-836-9705 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Shield (CA) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Blue Shield (CA) has 8 phone numbers. It's not always clear what is the best way to talk to Blue Shield (CA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Shield (CA) - by phone or otherwise

While 855-836-9705 is Blue Shield (CA)'s best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Blue Shield (CA) customers, is by calling their 800-431-2809 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-431-2809 for Customer Service. If you think this information is inaccurate or know of other ways to contact Blue Shield (CA) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Shield (CA).

What is GetHuman's Relationship to Blue Shield (CA)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Shield (CA). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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