Mercari Phone Number

Calling Mercari customer service faster by GetHuman

888-325-2168
Customer service
Current Wait: 25 mins (15m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Trouble Receiving a PaymentMissing OrderRefund an OrderCan't Contact SellerDamaged or Missing ItemA different issue
Get to a live person fastest: Calling the Mercari number above should go right to a real human being

Reasons customers like you called recently

I just ordered a shoe but then my account got deleted do I still get the shoe ???
2h ago
I can’t access my account “” user unregistered “ I Don’t know what that means also I ha...
2h ago
i am trying to change my email on mercari and it wont let me
5h ago
I bought a stick vacuum from a lady and initially she didn’t send the charger. After wa...
6h ago
I ordered and recieved Crystal wash ball's from beckywebber ** day's ago, I didnt have...
15h ago
I need to rate my seller in three days but unable to do so. I’m happy about my purchas...
16h ago
I ordered AirPod from Mercari where it was mentioned ***% genuine and I received a seal...
17h ago
So did they ship merchandise
18h ago
I'm looking to purchase an item from a seller, he can see his listing but I can not fin...
18h ago
I ordered of of Mercari a Louis Vuitton bag and double checked with the seller that it...
19h ago
Removed purchase from box several pieces were broken, replace item ************ with ne...
21h ago
I can’t get into my account.
21h ago
i am a seller and had a item deleted twice because “it wasn’t authentic” it definitely...
a day ago
I sold item* m***********. On Mercari it sold for $** less Mercari fee plus $** shippi...
a day ago
*nd question please: I have a pair of boots that I purchased about * weeks ago, and th...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-325-2168 - by the Numbers

Phone number to dial
888-325-2168
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm PST
Best time to dial
9am
Navigate phone maze to a human
Direct to human
Average wait
15
Current wait
25
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or email or twitter or facebook
Quality of communication
62%
Quality of help
61%
Customer votes
7,117
Information last updated
Sat Nov 16 2019 08:00:00 GMT+0000 (UTC)

Mercari's Best Toll-Free/800 Customer Phone Number

This is Mercari's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercari agent. This phone number is Mercari's Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-325-2168 include Trouble Receiving a Payment, Missing Order, Refund an Order, Can't Contact Seller, Damaged or Missing Item and other customer service issues. The Mercari call center that you call into has employees from Tampa, FL / Dominican Republic and is open Mon-Fri 9am-5pm PST according to customers. In total, Mercari has 1 phone number. It's not always clear what is the best way to talk to Mercari representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Mercari - by phone or otherwise

While 888-325-2168 is Mercari's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Mercari customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Mercari please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Mercari.

What is GetHuman's Relationship to Mercari?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mercari. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Mercari Contact Info

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