Mercari Phone Number

Calling Mercari customer service faster by GetHuman

Customer service

Current Wait: 15 mins (15m avg)

Hours: Mon-Fri 9am-5pm PST; best time to call: 9:30am

Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

Trouble Receiving a Payment Missing Order Refund an Order Can't Contact Seller Damaged or Missing Item A different issue

Get to a live person fastest: Calling the Mercari number above should go right to a real human being

Reasons customers like you called recently

when I listed the product I chose to ship through shipping label. I would like to ship...

7m ago

would not like to use the shipping label. would like to ship on my own, how do I change...

8m ago

I was looking through prohibited items but could not find what I was looking for. Here...

37m ago

I can't seem to sign in on my phone in order to continue selling, and I've lost my sign...

2h ago

My order was incorrect and I want a refund. I have tried calling many times with no answer.

2h ago

I don’t have a confirmed delivery option it still says ** hour for tracking information...

3h ago

My label is for a lesser amount than shipping will cost. How can I resolve this so that...

3h ago

Two months ago my acct balance was $**.**. I have subsequently sold two items, each for...

4h ago

I tried to Purchase an Echo Leaf Back Pack Blower but was unable to do so. The app sai...

19h ago

hi, is it possible for mercari to show what state a user is in, when they send an offer...

19h ago

I need to know how I cancel my account with Mercari. I have been a Poshmark customer fo...

20h ago

I fillcout my address correctly and I keep getting address cant be verified. Its my leg...

a day ago

Very upset about the new shipping label system its confusing and difficult used to be m...

a day ago

My package is missing and it can not be located and I was inform if I donot receive my...

a day ago

I ordered Sephora lash party mascara sampler set from Mercari, for **.**. I received an...

2d ago

See more recent reasons for calling Help me with my issue

Customer Number 888-325-2168 - by the Numbers

Phone number to dial

888-325-2168

Call-back available

Call picked up by a real person

YES

Department you're calling

Customer Service

Call center hours

Mon-Fri 9am-5pm PST

Best time to dial

9:30am

Navigate phone maze to a human

Direct to human

Average wait

Current wait

Rank (among phone numbers)

Rank (overall)

Alternate methods

phone or web or email or twitter or facebook

Quality of communication

84%

Quality of help

79%

Customer votes

7,095

Information last updated

Fri Dec 06 2019 08:00:00 GMT+0000 (UTC)

Mercari's Best Toll-Free/800 Customer Phone Number

This is Mercari's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercari agent. This phone number is Mercari's Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-325-2168 include Trouble Receiving a Payment, Missing Order, Refund an Order, Can't Contact Seller, Damaged or Missing Item and other customer service issues. The Mercari call center that you call into has employees from Tampa, FL / Dominican Republic and is open Mon-Fri 9am-5pm PST according to customers. In total, Mercari has 1 phone number. It's not always clear what is the best way to talk to Mercari representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Mercari - by phone or otherwise

While 888-325-2168 is Mercari's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Mercari customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Mercari please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Mercari.

What is GetHuman's Relationship to Mercari?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mercari. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.