Mercari Phone Number

Calling Mercari customer service faster by GetHuman

888-325-2168
Customer service
Current Wait: 15 mins (10m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 1:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Trouble Receiving a PaymentMissing OrderRefund an OrderCan't Contact SellerDamaged or Missing ItemA different issue
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Reasons customers like you called recently

I was double charged for an item.
7 hours ago
Can't find my account.my login is confusing me and takes me to an empty profile with o...
10 hours ago
I accidentally pushed save information and now Macquarie has my credit card number numb...
15 hours ago
The email address I have on file will not recieve mail. Need my mailing labels sent to...
17 hours ago
I am locked out of my account. it was suspended because I removed the credit card info...
18 hours ago
i have requested a refund for not working item and item no is : m***********.*when i ch...
18 hours ago
can’t log in anymore, i even reset my pw, still can’t log in. is my account suspended...
18 hours ago
Hi*I used to have an email : *****@***.com under that email I sold my shoes on mercari...
19 hours ago
I sold an item through Mercari and buyer requested return sent back toolbox but not the...
a day ago
UPS lost an item I sold. It was picked up at the drop location but they never scanned i...
a day ago
I'm finding that it is getting hard to sell on Mercari as other sellers are fudging the...
2 days ago
While requesting a refund for a product not as described, the photo link at the bottom...
2 days ago
Hi the seller has not sent the item yet..I really want it and dont want a refund I'd p...
2 days ago
I bought a Magic the Gathering card from a seller, who claimed it was legitimate. I had...
2 days ago
I bought an Iphone ** Pro max on Mercari and they sent me a broken LG in a big box wrot...
2 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-325-2168 - by the Numbers

Phone number to dial
888-325-2168
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm PST
Best time to dial
1:15pm
Navigate phone maze to a human
Direct to human
Average wait
Current wait
15
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web, email, twitter, facebook
Quality of communication
57%
Quality of help
66%
Customer votes
7,121
Information last updated
Tue May 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Mercari's Best Toll-Free/800 Customer Phone Number

This is Mercari's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercari agent. This phone number is Mercari's Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-325-2168 include Trouble Receiving a Payment, Missing Order, Refund an Order, Can't Contact Seller, Damaged or Missing Item and other customer service issues. The Mercari call center that you call into has employees from Tampa, FL / Dominican Republic and is open Mon-Fri 9am-5pm PST according to customers. In total, Mercari has 1 phone number. It's not always clear what is the best way to talk to Mercari representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Mercari - by phone or otherwise

While 888-325-2168 is Mercari's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Mercari customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Mercari please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Mercari.

What is GetHuman's Relationship to Mercari?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mercari. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Sony Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Sony or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Mercari Contact Info

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