Mercari Phone Number

Calling Mercari customer service faster by GetHuman

Customer service

Current Wait: 24 mins (15m avg)

Hours: Mon-Fri 9am-5pm PST; best time to call: 9:30am

Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

Trouble Receiving a Payment Missing Order Refund an Order Can't Contact Seller Damaged or Missing Item A different issue

Get to a live person fastest: Calling the Mercari number above should go right to a real human being

Reasons customers like you called recently

I placed an order with a virtual credit card using affirm. Mercari says item is unavai...

7m ago

I kept receiving messages that items under a pound would be $*.** in shipping. None of...

7m ago

i cannot use my balance to pay for an item

an hr ago

Buyer messaged me that wanted to buy one of my items, bit you would not let them buy be...

3h ago

I didn't receive a shipping label on my recently purchased item

4h ago

Mercari keeps removing my listing of essential oils stating that it is a dietary supple...

4h ago

Yesterday I made a offer on a coach purse and wallet set. I waited for hours to hear fr...

4h ago

I have not received my funds yet, it says on the history "direct deposit requested"? It...

5h ago

Hello, I have two issues I have questions about. I sent the wrong item to a customers a...

6h ago

My account is temporarily suspended i need help , please

7h ago

There was a cross up on an order for an item that I had already purchased. The second t...

15h ago

My account is closed why?

19h ago

Mercari is not paying me for the items I have been selling, and I cannot access my account.

21h ago

Item shipped to billing address NOT address requested in BOISE Idaho. I was told in las...

a day ago

I need to chat with an account specialist to get my funds released.

a day ago

See more recent reasons for calling Help me with my issue

Customer Number 888-325-2168 - by the Numbers

Phone number to dial

888-325-2168

Call-back available

Call picked up by a real person

YES

Department you're calling

Customer Service

Call center hours

Mon-Fri 9am-5pm PST

Best time to dial

9:30am

Navigate phone maze to a human

Direct to human

Average wait

Current wait

Rank (among phone numbers)

Rank (overall)

Alternate methods

phone or web or email or twitter or facebook

Quality of communication

84%

Quality of help

79%

Customer votes

7,095

Information last updated

Sun Dec 01 2019 08:00:00 GMT+0000 (UTC)

Mercari's Best Toll-Free/800 Customer Phone Number

This is Mercari's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercari agent. This phone number is Mercari's Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-325-2168 include Trouble Receiving a Payment, Missing Order, Refund an Order, Can't Contact Seller, Damaged or Missing Item and other customer service issues. The Mercari call center that you call into has employees from Tampa, FL / Dominican Republic and is open Mon-Fri 9am-5pm PST according to customers. In total, Mercari has 1 phone number. It's not always clear what is the best way to talk to Mercari representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Mercari - by phone or otherwise

While 888-325-2168 is Mercari's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Mercari customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Mercari please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Mercari.

What is GetHuman's Relationship to Mercari?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mercari. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.