Mercari Customer Service

Answers to Common Problems

Use Mercari's Phone Number

Mercari's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Mercari.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Mercari.
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Click below to show 2 more questions, answers, and complete guides to common Mercari customer support problems.

Recent reasons customers contacted Mercari:

Phone was reset didnr rwnver email nwxribieder tikd seekkee sebt out delucwet on his ow...
Phine was reset don't rember email just phone number i had ordee on *r due by * or canc...
I received an order from Mercari & it was broken. I would like a refund. I do have pict...
I was looking at a few Garmin watches. There were a few that were potentially for sale...
I need to shut down my old Mecari account so I can put my bank info on my current accou...
I ordered a fragrance, I just received it, but they sent me the wrong fragrance
Need to remove one item cart
I created a new mccari identity and it is not the one it can be erased. I am talking in...
It's been. * days...**I bought $***.** worth of Pok*mon Cards from the lot "Childhood B...
What if I don't know the weight of my package what do I do
I hit confirm before I printed my label
I have a certificate of authenticity that needs to be corrected.
package did not deliver today
I purchased an item on Mercari just a few minutes ago and realized when I saw the order...
Every time I go to make purchase, I’m told that I already have an account in my name an...

Help me with my issue

Does GetHuman work with Mercari?

GetHuman does not work with Mercari's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercari at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercari's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Mercari at a Glance

Mercari has no chat option
Mercari has 1 customer email
Mercari has 1 help forum
Mercari has 1 twitter handle
Mercari has 1 facebook page
Mercari Phone Number and Contact Information

Answered on this page:

What Do I Do If My Mercari Order Was Lost or Damaged?
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