Can I cancel an order on Mercari?

Asked 9 months ago
Yes, you have the ability to cancel an order on Mercari, but it must be done within a specific timeframe. After successfully placing an order, you can only cancel it within the first few hours before the seller ships the item. To initiate the cancellation process, go to your "My Orders" section, locate the relevant order, and select the option to cancel. Prompt action is crucial as once the item has been shipped, cancellation becomes unavailable, and you will need to proceed with the return process. Remember, cancellation for items purchased through the Mercari Now service is not possible, and it is advisable to communicate directly with the seller if you encounter any issues before pursuing cancellation.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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