Neiman Marcus Phone Number

Call Neiman Marcus customer service faster with GetHuman

Customer service
  • Calls Neiman Marcus's Customer Service department
  • The average hold time is 33m
  • The current wait is approximately 39m
  • Hours are Mon-Sun 6am-12am CST
  • The best time to call is 3:30pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Neiman Marcus agent: Press 2
  • What you hear when you call: For existing orders, press 1. For the returns process, press 2. To place a new order, press 3.

Reasons customers like you called recently

Your web site is not working
I need to find out what charge on my card from six months ago was for
I placed an order it charged my card and i got no receipt or confirmation
Someone made a fraudulent charge on the website using my card. I never placed an order.
Hi I have received the **% welcome discount code but it is not working. Is it because I...
Order. Would like to when I should expect it to come. I received an email from Neiman M...
Thought i ordered men’s belt. has not arrived. can’t find confirmation in my inbox. **W...
I received my bill . It is incorrect. i would like to speak to a representative. I have...
I ordered a champagne bucket for a Chistmas gift. I paid for expedited shipping.*They...
need to check order status
Ordered Christian Louboutin Iriza *** Open Side Pump Pat on ********, was told it woul...
I just received an email stating one of my orders(gourmet) was cancelled. I am extreme...
**:** PM*Hi, I was supposed to have my item with * day shipping and it hasn’t shipped o...

Neiman Marcus Customer Phone Number 888-888-4757 - Stats

Phone number to dial888-888-4757
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 6am-12am CST
Best time to dial3:30pm
Average wait33 minutes
Current wait39 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication91%
Quality of help72%
Customer votes288
Information last updatedTue Dec 05 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Neiman Marcus's Best Toll-Free/800 Customer Phone Number

This is Neiman Marcus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Neiman Marcus agent. This phone number is Neiman Marcus's Best Phone Number because 2,598 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-888-4757 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Neiman Marcus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Neiman Marcus has 3 phone numbers. It's not always clear what is the best way to talk to Neiman Marcus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Neiman Marcus - by phone or otherwise

While 888-888-4757 is Neiman Marcus's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Neiman Marcus customers, is by calling their 800-685-6695 phone number for their Credit Card Services department. Besides calling, the next favorite option for customers looking for help is via 800-685-6695 for Credit Card Services. If you think this information is inaccurate or know of other ways to contact Neiman Marcus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Neiman Marcus.

What is GetHuman's Relationship to Neiman Marcus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Neiman Marcus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Neiman Marcus, including live chat and their website / help desk. Visit our Neiman Marcus Customer Service page for more information.
Neiman Marcus Customer ServiceNeiman Marcus Call-back Service

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