How do I talk to a human at this Neiman Marcus number?
A:Direct to a human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Neiman Marcus Credit Card Services?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #2 most popular Neiman Marcus phone number out of 3. Click above to go back to the main customer service number and other contact information, including Neiman Marcus email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Sun 6am-12am CST · Press 2 · For existing orders, press 1. For the returns process, press 2. To place a new order, press 3.
Toll-free · Mon-Fri 8am-7pm CST · Press 2 at prompt. For Bridal consulting. · Executive Service Line: The next available representative will be with you shortly.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Neiman Marcus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Neiman Marcus operates the call center for this 800-685-6695 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 433 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Neiman Marcus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Neiman Marcus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Neiman Marcus is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 433 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Neiman Marcus is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Neiman Marcus staffs the call center well on Friday.