Neiman Marcus Customer Service Phone Number

800-727-4858
Hold time now: 7 mins (avg 3)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2 at prompt. For Bridal consulting.
This is not the most popular Neiman Marcus phone number (it's ranked #2). Most customers call 888-888-4757 for support: Click here for best option

Other customers got on the phone recently because:

I have a $****.** credit that I asked for a check to be mailed instead of crediting my...
I placed an $*** order last thurs or Friday for * vilebrequin bathing suits and thought...
Can I postpone my payment due to circumstances
I have two receipts with gift card balances but do not have the gift card with the pin...
My credit card was used fraudulently on the ** April **** at **.** New Zealand time for...
I placed an order online yesterday for an Elie Tahari black Fidelia dress size *. The...
I have changed bank I need to give new bank info
I have direct with a personal loan at Marcus I am changing banks I need to report cha...
Can’t find my order on neiman website *********
Can't find my order on Neiman's website. My name is Marilyn Pettinati Order * ********
I cannot log in Credentials Unable to find
I was called the other day about an order by Jordan Kyle. I have tried to reach him tw...
Got notice of package delivery on Wednesday but had not received the package. Reported...
Two issues:**) I have waited at home for the past two days and Fed Ex* first changed th...

Help me with my issue

Neiman Marcus Customer Service Phone Number 800-727-4858 - Info & Statistics

Phone number to dial800-727-4858
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 2 at prompt. For Bridal consulting.
Average wait3
Current wait7
Rank (among phone numbers)2
Rank (overall)4
Alternate methodschat or phone or web
Quality of communication82%
Quality of help88%
Customer votes772
Best phone number888-888-4757
Information last updatedSun Jan 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Neiman Marcus's 800-727-4858 Customer Service Number

This Neiman Marcus phone number is ranked #2 out of 2 because 2,598 Neiman Marcus customers tried our tools and information and gave us feedback after they called. The reason customers call 800-727-4858 is to reach the Neiman Marcus Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, Neiman Marcus has call center locations in null and you can call during their open hours 24 hours, 7 days. Neiman Marcus has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-727-4858 and ways to call or contact Neiman Marcus with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Neiman Marcus

Calling Neiman Marcus at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Neiman Marcus Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Neiman Marcus's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Neiman Marcus in General

While 800-727-4858 is Neiman Marcus's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-888-4757 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Neiman Marcus help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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