Neiman Marcus Customer Service

Contact Neiman Marcus & solve common issues

Use Neiman Marcus's Phone Number

Neiman Marcus's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Neiman Marcus. Below you will also find the phone and non-phone-based contact information we've gathered.

Neiman Marcus: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Neiman Marcus.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Neiman Marcus customer support problems.

Contacting Neiman Marcus customer support

Below you can compare and contrast the 5 ways to contact Neiman Marcus by looking at which ones are the fastest and which ones other customers recommend the most for solving Neiman Marcus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Neiman Marcus across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
38 mins77
Credit Card Services
3 mins73
Live Chat at
Customer Service
10 mins7
Online Help at
Customer Service
< 2 hrs78
Bridal Registry
2 mins15

Recent reasons customers contacted Neiman Marcus:

Fraudulent activity reported . Reported but I have not received call back to resolve. B...
Hello, My name is Shardea Miller, I am an adjuster with the Travelers Property Claims...
Question about my expired CD and what are my options for my money now
Hi! *from: Y (lmc) Chapman***** lazy z road*rancho europa*Nederland, CO ******Tel...
I placed an order online yesterday for an Elie Tahari black Fidelia dress size *. The...
I have changed bank I need to give new bank info
I have direct with a personal loan at Marcus I am changing banks I need to report cha...
Can’t find my order on neiman website *********
Can't find my order on Neiman's website. My name is Marilyn Pettinati Order * ********
I cannot log in Credentials Unable to find
I was called the other day about an order by Jordan Kyle. I have tried to reach him tw...
Got notice of package delivery on Wednesday but had not received the package. Reported...
Two issues:**) I have waited at home for the past two days and Fed Ex* first changed th...
my account is ****-****-****-**** My name is Kye Laffoon just want to know if I go to...
I need to speak to a representative. *****-***-******Thank you,**Marisa Hill

Help me with my issue

Does GetHuman work with Neiman Marcus?

GetHuman does not work with Neiman Marcus's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Neiman Marcus at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Neiman Marcus's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Neiman Marcus at a Glance

Neiman Marcus has 1 chat option
Neiman Marcus has no customer email
Neiman Marcus has 1 help forum
Neiman Marcus has no twitter handle
Neiman Marcus has no facebook page
Contact information overview

Answered on this page:

Are gift cards available for purchase?
Where are Neiman Marcus stores located?
Solutions to common issues

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