TurboTax Customer Service

Contact TurboTax & solve common issues

Use TurboTax's Phone Number

TurboTax's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about TurboTax. Below you will also find the phone and non-phone-based contact information we've gathered.

TurboTax: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for TurboTax.
There's more!
Click below to show 17 more questions, answers, and complete guides to common TurboTax customer support problems.

Contacting TurboTax customer support

Below you can compare and contrast the 6 ways to contact TurboTax by looking at which ones are the fastest and which ones other customers recommend the most for solving TurboTax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TurboTax across the following channels: Phone, Chat, Facebook, Twitter, Web.

Phone number / contactWaitVotes
Intuit Support
2 mins1683
Customer Service
No human2525
Live Chat at turbotax.intuit.com
Customer Service
38 mins245
Customer Service
35 mins503
Customer Service
2 mins2034
Online Help at turbotax.intuit.com
Customer Service
< 2 hrs1984

Recent reasons customers contacted TurboTax:

I was charged twice for Turbotax
Someone filed my taxes in **** wasn't done right. Irs need ammendment how can I get that done
I have used Turbotax twice and paid for the upgrade. I have never received any money fo...
Lost my turbo card how do I get another card issue.
Filed an extenstion and now can't find my account to file **** taxes
Did I use turbo tax in **** or ****?
I need a replacement card I lost mine about a year ago and I'm pretty sure one of my st...
i tried to made a purchase but the credit card company decline the purchase and stil ch...
Vincent Holeman filed his **** tax return via Turbo tax online. Vincent never received...
I have an unknown credit card charge but did not use TurboTax's services. I am not sure...
Unknown credit card charge
My turbotax card was closed so they will not except my money
It's wanted me to do an amendment in my tax return bcz it was frivolous
I purchased turbo tax download which wouldn’t load on my computer. It had me switch to...
I need an account recovery. I have forgotten my password and no longer have access to t...

Help me with my issue

Does GetHuman work with TurboTax?

GetHuman does not work with TurboTax's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TurboTax at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TurboTax's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting TurboTax at a Glance

TurboTax has 1 chat option
TurboTax has no customer email
TurboTax has 1 help forum
TurboTax has 1 twitter handle
TurboTax has 1 facebook page
Contact information overview

Answered on this page:

Does Turbo Tax Get You the Biggest Refund?
Will My Stimulus Check Be Put on My Turbo Tax Card?
How Do I Request an Extension to File My Taxes with Turbotax?
How Do I Check My Turbotax Refund Status?
How Do I Pay My Taxes with Turbotax?
Can I deduct student loan interest with TurboTax?
How do I recover my TurboTax account?
Solutions to common issues

Contacting Other Companies

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