Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it has not yet been shipped. Neiman Marcus strives to provide the highest level of customer satisfaction, so we understand that situations may arise where you need to cancel or modify your order. To cancel or make changes, please contact our customer service team as soon as possible via phone or email. Kindly note that once an order has been shipped, it cannot be canceled or modified. However, you may still take advantage of our hassle-free return process if you wish to return any unwanted items. For more detailed information, please refer to our order cancellation and modification policy on our website.