How Do I Close My Account with Marcus by Goldman Sachs?

If you have a Marcus by Goldman Sachs account that you want to close, you need to transfer all the money out of it first. Because Marcus by Goldman Sachs has no physical locations or ATMs, you need to do that by transferring it to another bank. Both wire and online transfers are available from the Marcus by Goldman Sachs website and on the Marcus app.

If you have an account with Marcus by Goldman Sachs and have decided to take your banking business somewhere else, it's time to close your Marcus by Goldman Sachs account. Keep on reading, this article will show you how to do that.

Emptying Your Account at Marcus.com

Before you close the account, you need to take all the money out of it, of course. However, because Marcus by Goldman Sachs is an online bank, it doesn't have a location you can go to for your money. It doesn't even have any ATMs. So you'll need to transfer your money to an account at a different bank.

Follow these steps to transfer your money to a different financial institution:

Go to Marcus by Goldman Sachs' home page.
Log in.
Go to your account dashboard.
Click Make a Transfer.
Choose either the Online or Wire Transfer option.
Enter your bank's routing number, if you picked Wire Transfer.
Click on your Marcus by Goldman Sachs account.
Click on the external bank account you want to send the money to.
Enter the full amount of money you have in the account.
Click Continue.
Confirm the transfer.

Emptying Your Account with the Marcus App

The Marcus by Goldman Sachs Marcus app can also be used to empty your account. Follow these steps:

Open the Marcus app.
Tap Make a Transfer.
Enter the full amount of money you have in your account.
Tap Continue.
Tap Authorize.

Linking to Your External Bank Account on Marcus.com

As you can see from the steps above, you need to have another bank account linked with your Marcus by Goldman Sachs account to withdraw your money. If you have another account linked to it, follow these steps:

Go to the Marcus by Goldman Sachs home page.
Click on the My Account symbol.
Click Link a New External Account.
Choose either Manually or Instantly Link.
If you decided to instantly link your accounts, choose your bank and enter your login information for that bank. If you decide to link them manually, enter the routing and account numbers for that bank and follow the instructions.

The manual link option could take up to three business days.

Linking to Your External Bank Account with the Marcus App

To link the accounts with the Marcus app, follow these steps:

Open the Marcus app.
Tap the profile icon.
Tap Linked External Accounts.
Tap Add Account.
Choose either Manually or Instantly Link.
Select your bank and enter your login information, if you chose to instantly link. Enter your routing and account numbers and follow the instructions you are given if you chose manual linking.

Closing Your Marcus by Goldman Sachs Account

Once you have taken all your money out of your Marcus by Goldman Sachs account, contact a customer service representative and say that you want to close your account. You will need to have your account information on hand when you do.

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