Toll-free · Calling this Marcus by Goldman Sachs number should go right to a real human being · All of our Landing Specialists are currently assisting other customers. Please continue to hold; your call will be answered in the order it was received.
Toll-free · Calling this Marcus by Goldman Sachs number should go right to a real human being · Please stay on the line, and our automated system will help direct your call. If you are calling about your savings account or Certificate of Deposit account, press 1; otherwise, please stay on the line, and a representative will be with you as soon as possible.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Marcus by Goldman Sachs phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Marcus by Goldman Sachs number should go right to a real human being
Here is how our research team describes the way the Marcus by Goldman Sachs phone system greets you: All of our Landing Specialists are currently assisting other customers. Please continue to hold; your call will be answered in the order it was received.
Below are some clips we've found from Marcus by Goldman Sachs's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Hello. Please note that Goldman Sachs Bank USA has transferred the servicing of your loan to Systems and Services Technologies Incorporated SSD, effective December eleventh twenty twenty three.
Please hold while we redirect your call.
Welcome to SST.
I was unable to locate an account from the telephone number you are calling from."
Excerpt from a call with Marcus by Goldman Sachs
Friday, March 8, 2024 7:22 PM
They may ask you to enter information with the dial pad
"I didn't hear your response. Please enter your SST account number, then press the pound key."
Excerpt from a call with Marcus by Goldman Sachs
Friday, March 8, 2024 7:22 PM
In fact, much of this information on this page is superfluous because this Marcus by Goldman Sachs phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Marcus by Goldman Sachs operates the call center for this 844-627-2872 phone number Mon-Fri 9am-10pm, Sat-Sun 9am-7pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 151 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Marcus by Goldman Sachs phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Marcus by Goldman Sachs staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Marcus by Goldman Sachs is Saturday.The most busy day to call is Tuesday, which averages 414% more phone calls by comparison.Again, this is based on a sample of 151 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Marcus by Goldman Sachs is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Marcus by Goldman Sachs staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Ways to Contact Marcus by Goldman Sachs Customer Service
There are of course other ways to contact Marcus by Goldman Sachs customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Marcus by Goldman Sachs provides this option.
Conclusion and closing notes
This is Marcus by Goldman Sachs's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Marcus by Goldman Sachs agent. This phone number is Marcus by Goldman Sachs's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-627-2872 include and other customer service issues. Rather than trying to call Marcus by Goldman Sachs first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Marcus by Goldman Sachs has 6 phone numbers. It's not always clear what is the best way to talk to Marcus by Goldman Sachs representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Marcus by Goldman Sachs. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Marcus by Goldman Sachs. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.