Logitech Phone Number

Calling Logitech customer service faster by GetHuman

646-454-3200
Customer service
Current Wait: 4 mins (3m avg)
Hours: Monday - Friday, 8:00am - 5:00pm PST; best time to call: 9:30am
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Reasons customers like you called recently

IT IS VERY DIFFICULT FOR ME TO TYPE CAAUSE I HAVE PAAAKINSON'S. I NEED TO S PEAK T...
Numlock is where? Above the *?**It does not work. **Can’t use keyboard to log in!
The right click on my G*** Lightspeed is failing intermittently. It seems like a hardwa...
Xbox one compatible g*** wont switch on if my handbrake is connected worked fine on g...
I purchased multiple Wireless Logi * Circle cameras over the past * years and several h...
My new Logitech MX* mouse loses the customization settings
See https:**support.logi.com*hc*en-us*community*posts*************-No-AUDIO-on-C***-pro...
I've had Harmony remotes for many years ... mostly *** or that age. I apparently have a...
My keyboard has stopped working it is a Wireless a Logitech keyboard mouse combo. I’m u...
Checking on my keyboard replacement ticket
Need update on my replacement ticket
Need to check status of my replacement
just bought a logitech m*** wirless mouse and it worked great for a couple days but now...
cant complete setup of Harmony *** Create an activity screen freezes
Wanted update on my ticket
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Logitech's Phone-Based Customer Care

Logitech is an international software and computer peripherals company. As a major supplier to consumer households and businesses, it isn't surprising that Logitech gets many calls for customer service each and every day.

While Logitech normally offers phone-based customer support, it has suspended this service during the COVID-19 pandemic. We advise regularly checking Logitech's website for an update as to when phone-based support will be available. Meanwhile, you'll have the option of connecting with Logitech via live chat.

Why Do People Call Logitech Customer Support?

People contact Logitech customer support for a range of reasons, including:

  • Questions about order status
  • Updating or canceling orders
  • Product questions
  • Assistance with set-up and operation
  • Troubleshooting and technical support
  • Warranty claims

Best Practices for Calling Logitech Customer Service

There are several things that you can do to ensure that your customer service request is handled quickly and professionally by Logitech representatives:

  • Make sure you are calling the correct number. Logitech has different customer service numbers for its different brands, warranty, online sales department and tech support divisions.
  • Put together relevant documents before calling. These documents might include invoices, warranties, billing statements and previous communications between yourself and Logitech about your issue. Be prepared to provide serial and model numbers to the agent if you are calling about a specific product.
  • Make it easy for the customer service representative to troubleshoot with you by being near your product or device during your call.
  • Have the ability to take notes during the conversation.

How do Customers Feel About Logitech Customer Service?

As with any major company, there is a mix of opinions on the quality of Logitech customer service. There does not appear to be, however, a pattern of complaints online or in the news media.

What Kind of Issues can Logitech Customer Service Representative Resolve?

Logitech agents can help with many issues, including order inquiries, troubleshooting and tech support, warranty claims and answering product questions.

What Can't Be Resolved With a Call to Logitech Customer Service?

Logitech agents may be able to advise on incompatibility issues between your existing hardware or software and Logitech products. However, if the workarounds suggested don't work, you will need to resolve the issue on your own.

If a product doesn't work or breaks, you will have to follow instructions for the physical return of a product.

Many Logitech products are sold by third-party retailers. Logitech customer support agents are unable to resolve issues that are more properly addressed by a call to the vendor who sold you the product.

What Should You Do If You Have an Unsuccessful Call with Logitech?

If you get off the phone with Logitech and feel as though your questions were not answered or the problem has not been handled correctly, don't fret. You may still be able to resolve your issue.

First, review the notes you took during your call. If you didn't take notes during the call, write down what you remember. This information can be useful when you call again.

Next, call Logitech back. Politely explain that this is your second call about this problem. Describe what happened and what you'd like Logitech to do about your issue. The next person you speak to may have more training or experience than the previous representative. He or she may be able to help secure a resolution to your issue or an answer to your question.

If a second call doesn't work, try getting in touch another way. Logitech offers email and live chat support. You could also try contacting Logitech customer support through social media. The written transcripts of these contact methods can be very helpful if you have to escalate your case.

Customer Number 646-454-3200 - by the Numbers

Phone number to dial646-454-3200
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMonday - Friday, 8:00am - 5:00pm PST
Best time to dial9:30am
Navigate phone maze to a humanPress 1, then 3, then 2
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication75%
Quality of help85%
Customer votes570
Information last updatedWed Nov 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Logitech's Best Toll-Free/800 Customer Phone Number

This is Logitech's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Logitech agent. This phone number is Logitech's Best Phone Number because 6,792 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 646-454-3200 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Logitech we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Logitech has 1 phone number. It's not always clear what is the best way to talk to Logitech representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Logitech - by phone or otherwise

While 646-454-3200 is Logitech's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Logitech customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Logitech please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Logitech.

What is GetHuman's Relationship to Logitech?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Logitech. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Logitech Contact Info

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