Updated

Sanyo Customer Service

Phone Number & Contact Info

Sanyo's Best Phone Number

800-877-5032
Toll-free·Calls Customer Service·Most popular Sanyo number
Q:

How do I talk to a live human at Sanyo?

A:Press 1
Q:

Does Sanyo offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sun 9am-11pm EST. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

Sanyo Customer Phone Numbers

Technical Support

866-212-0436
Toll-free · Mon- Sun 9am-11pm EST · Direct to a human · If you have a gaming monitor, press 1. For any other products, please stay on the line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Sanyo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Sanyo operates the call center for this 800-877-5032 phone number Mon-Sun 9am-11pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,402 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sanyo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sanyo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sanyo is Friday. The most busy day to call is Monday. Again, this is based on a sample of 2,402 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Sanyo

In summation, the best day to call Sanyo is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sanyo staffs the call center well on Friday.

Calling this Sanyo Customer Number

This phone number no longer works; it was once used to take care of customers who had older television models, but it has since been disconnected. When you dial it, you get an error message saying that your call cannot be completed as dialed, and that you should check the number and try again. I rechecked the number three times, all getting the exact same response.

When I searched Sanyo's website, no mention of this number exists. The only contact number listed was 1-866-212-0436, which remains their main contact number today. Sanyo's website lists no other contact number, only giving customers the option to call that number, e-mail them or conduct a live chat with them.

A deeper search into this number reveals that this was once the number used for customers who had television models dated 2014 or older or those with a model number ending in T. This message comes from an older page on Sanyo's website, suggesting that one of two things happened. Either this number was phased out once the older models fell completely out of favor with Sanyo customers, or the number was eliminated as a casualty of the COVID pandemic.

The COVID possibility exists because Sanyo mentions that it has changed its hours for customers ever since the start of the pandemic. When this number was active prior to the pandemic, customers could call Sanyo from 9 a.m. to 11 p.m. Eastern with questions, with major holidays excluded. After COVID, this number was apparently eliminated, and Sanyo reduced its hours to 10 a.m. to 7 p.m. Eastern, giving customers five hours fewer to call for assistance.

Sanyo's existing contact page does not mention this number, and the company's support page spells out clearly that the company no longer offers any support for these models. When you click on the customer support page on Sanyo's website, it offers a link for T models and older television models. However, clicking it takes you to a page that says Sanyo no longer offers agent assistance for models older than 2014. A customer's only option for service in that situation is to browse the FAQ section for general information about Sanyo televisions.

Obviously, I can't recommend that anyone should use this number to try to get assistance. To its credit, Sanyo has gone to great lengths to try to make this number as hidden as possible and keep potential customers from dialing it. Unless a customer hasn't called Sanyo in several years and only has this older number, it seems unlikely that they might stumble across it.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why Customers Call Sanyo

If you have time to do a bit of reading before you call Sanyo, we recommend you read over some of our problem-specific articles.

Are Sanyo products environmentally friendly?

Yes, Sanyo products are designed with a strong commitment to environmental sustainability. Sanyo takes pride in minimizing the environmental impact of its products throughout their lifecycle. The company strives to reduce energy consumption by utilizing energy-efficient technologies, resulting in lower greenhouse gas emissions. Sanyo's extensive research and development efforts focus on creating eco-friendly products that meet strict environmental standards and regulations. They prioritize recycling and waste reduction, ensuring products are made from materials that can be recycled or properly disposed of. Sanyo also offers various eco-friendly features like power-saving modes, rechargeable batteries, and eco-friendly packaging. By incorporating environmentally friendly practices into their manufacturing processes, Sanyo aims to contribute to a greener future while providing high-quality and innovative products to its customers.

What is the warranty period for Sanyo products?

The warranty period for Sanyo products varies depending on the type of product and geographic location. Generally, Sanyo offers a standard warranty period of one year from the date of purchase for most of its products, including consumer electronics and appliances. However, some products may come with an extended warranty period, which can range from two to five years, offering additional coverage. It is important to note that warranty terms and conditions may vary by region, so it is recommended to check the specific warranty information provided with the product or contact Sanyo's customer support for accurate and up-to-date details.

What is the return policy for Sanyo products?

We offer a hassle-free return policy for Sanyo products. If you are not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. The product must be in its original condition, unused, and in the original packaging. However, please be aware that certain items may be subject to a restocking fee. To initiate a return, simply contact our customer service team with your order information, and they will guide you through the process. Please note that any shipping fees incurred for the return will not be refunded. We strive to ensure customer satisfaction and will work towards resolving any issues you may have with your Sanyo product.

Top Sanyo customer service problems

Click the link above to get answers to just about any Sanyo customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Sanyo Customer Service Contacts

There are of course other ways to contact Sanyo customer service besides the phone. Below we list the best ones, by medium.

Sanyo Customer Help Desk / Web Support

sanyo-av.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Sanyo customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Sanyo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sanyo agent. This phone number is Sanyo's best phone number because 14,412 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-5032 include Account Access, Device Support, Track an Order, Return an Order, Missing Order and other customer service issues. Rather than trying to call Sanyo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sanyo has 2 phone numbers. It's not always clear what is the best way to talk to Sanyo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sanyo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sanyo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person
We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Compare Sanyo Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated