Sanyo Phone Number

Calling Sanyo customer service faster by GetHuman

800-877-5032
Customer service
Current Wait: 8 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

Sanyo tv model dp***** *My tv issue I'm plugged in a hdmi * or * it works at first with...
I have Sanyo **" kaizen series Android *.* smart TV.**when I press Google assistant Ic...
Dear Sir,*I am writing to enquire about how to clean the cassette player and capasitor...
I need to get a refund on my tv * wks i have no internet to connect to my Rocku Tv i ca...
I got a sanyo and a university remote I need to know how to hook it up to my tv
my TV screen does not work after buying a new spare remote
Order a ** smart tv from you all thru Waltmart shipped on October **. I just opened up...
My remote control will not work. I have a Sanyo tv and now when powering on its says Ph...
We purchased fw**r**f *****. Once and awhile when turn on would not lead anything. Woul...
So purchased Sanyo ********. Once and awhile I was having problems when I turn TV on n...
The voice is not working
Communication problem A*C
My tv turns on show picture but goose off with a green light still on
Sanyo LED TV screen damage
Where is the optical on ** in tv ?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Sanyo's Phone-Based Customer Care

Sanyo is an electronics company that produces televisions and Blu-Ray and DVD players. As a well-known brand that has been in business for many years, it isn't surprising that Sanyo gets a lot of requests for customer service.

Why Do People Call Sanyo Customer Support?

Consumers call Sanyo customer support for a variety of reasons, including:

  • Questions about products
  • Help with setting up and operating products
  • Technical support and troubleshooting
  • Questions about warrantees
  • References to retailers or authorized repair shops

Best Practices for Calling Sanyo

There are several things that you can do to help ensure that your call to Sanyo is handled quickly and professionally:

Sanyo does not offer support for certain older products. Check the website to ensure that your product is still eligible for support.

Make sure you are calling during business hours. At the time that this article was written, Sanyo call center hours were Monday through Friday: 10 am to 7 pm Eastern time. Check the website to learn of any additional changes.

Assemble relevant documents before calling, which may include order warranties or correspondence between you and Sanyo or a third-party retailer regarding your case. Be prepared to provide model and serial to the agent when you call.

If you are calling for technical support or troubleshooting, have the item nearby so you can troubleshoot along with the Sanyo customer service representative.

Having pen and paper available makes it easier to take notes during your call. These notes may come in handy if you have to escalate your case.

How do Consumers Feel About Calling Sanyo Customer Service?

As is often the case with large companies, there appears to be a range of perspectives on the quality of Sanyo customer service. Some consumers are pleased with the service they have received. Others complain of several issues, including long wait times, agents providing what appear to be scripted answers, and poor warranty service.

What Kind of Issues can Sanyo Customer Service Representative Resolve?

Sanyo customer service can help with many issues, including troubleshooting, technical support, warranty claims and assistance with finding authorized retailers.

What Can't Be Resolved With a Call to Sanyo Customer Service?

In some cases, remote troubleshooting or technical support won't be enough to resolve an issue with a product. The problem may need to be returned, replaced, or repaired. In such cases, the agent may be able to authorize the shipment back to Sanyo, but you will have to physically return or mail the item.

If your problem is that your Sanyo device is incompatible with other, third-party, devices in your home, keep in mind that while a customer service representative might be able to suggest a workaround, you are ultimately responsible for addressing the incompatibility on your own. This may require the return of your Sanyo product or purchasing other devices that are compatible with Sanyo.

What Should You Do If You Have an Unsuccessful Call with Sanyo?

If you end a customer service call with a Sanyo customer service agent and feel as though your problem was not resolved or that your questions were not answered, don't fret. You may still have options for getting an acceptable response to your questions or concerns.

First, take the time to review the notes that you took during the call. If you didn't take notes, spend a few minutes doing so now. Just jot down or type out what you remember from the call. You'll want these details in front of you when you call back. You may also be able to identify areas of miscommunication or misunderstanding which you can rectify in your second call.

Call Sanyo a second time. Politely explain that this is your second communication about your problem and that your first call did not go well. This new agent may be in a better position to help you due to his or her years of experience or superior training. Explain your situation thoroughly and note your desired resolution. Doing this gives you and the representative a goal to work towards.

If a second call doesn't work, try getting in touch through another medium. Sanyo offers a live chat option that has the advantage of providing you with a transcript of your conversation. This can be useful when working on your case with other representatives or even third parties, such as retailers or credit card companies. A third option is to open an email support case using the company's online form. This can be a slower method of getting assistance, but it can often be effective if you have to explain your issues in detail.

Another option is to take your problem to the store that sold you your product. The manager may be willing to advocate on your behalf or even resolve the problem in-house as a goodwill gesture.

Customer Number 800-877-5032 - by the Numbers

Phone number to dial800-877-5032
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 1
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication77%
Quality of help93%
Customer votes445
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Sanyo's Best Toll-Free/800 Customer Phone Number

This is Sanyo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sanyo agent. This phone number is Sanyo's Best Phone Number because 14,412 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-5032 include Account Access, Device Support, Track an Order, Return an Order, Missing Order and other customer service issues. Rather than trying to call Sanyo we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Sanyo has 1 phone number. It's not always clear what is the best way to talk to Sanyo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sanyo - by phone or otherwise

While 800-877-5032 is Sanyo's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Sanyo customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Sanyo please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sanyo.

What is GetHuman's Relationship to Sanyo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sanyo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Sanyo Contact Info

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