Optimum Phone Number

Calling Optimum customer service faster by GetHuman

888-276-5255
Customer service
877-584-2495
New customers
Current Wait: 16 mins (12m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Change PlanCancel AccountService OutageDispute a ChargeTechnical SupportA different issue
Get to a live person fastest: Press 1, then 0 at each prompt until transferred

Reasons customers like you called recently

What time is my repair scheduled
3h ago
What time is my repair scheduled for today
3h ago
Our land line is not working
5h ago
need an installation technician
6h ago
Moving to a different city
17h ago
Someone came to take my internet boxes away because of payment
20h ago
I have a billing issue
a day ago
Hello! I was wondering if you could let me know if my apartment building currently has...
a day ago
Your customer service is the worst I have ever seen in my life I've been calling here s...
a day ago
My Acct * is *****-******-**-***I am being charged $*** and have not been at this servi...
a day ago
Spoke with a rep on **** who approved * day extension for past due bal thru ****. Servi...
a day ago
I would like to talk about internet speeds and prices. Potentially cancel my service...
2d ago
I need to speak with someone!!!
2d ago
Account name transfer has not been processed
2d ago
I'm trying to pay bill on app. They're telling me my credit card is expired but I've g...
2d ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-276-5255 - by the Numbers

Phone number to dial
888-276-5255
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 1, then 0 at each prompt until transferred
Average wait
12
Current wait
16
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
75%
Quality of help
35%
Customer votes
60,551
Information last updated
Mon Dec 02 2019 08:00:00 GMT+0000 (UTC)

Optimum's Best Toll-Free/800 Customer Phone Number

This is Optimum's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optimum agent. This phone number is Optimum's Best Phone Number because 185,034 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-276-5255 include Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. The Optimum call center that you call into has employees from Connecticut, New Jersey, New York and is open 24 hours, 7 days according to customers. In total, Optimum has 7 phone numbers. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optimum - by phone or otherwise

While 888-276-5255 is Optimum's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 877-584-2495 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-584-2495 for Customer Service. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optimum.

What is GetHuman's Relationship to Optimum?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optimum. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!