Optimum Phone Number

Calling Optimum customer service faster by GetHuman

888-276-5255
Customer service
877-584-2495
New customers
Current Wait: 42 mins (21m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Change PlanCancel AccountService OutageDispute a ChargeTechnical SupportA different issue
Get to a live person fastest: Press 1, then 0 at each prompt until transferred

Reasons customers like you called recently

Remote keeps blinking it will control tv but not Altice box
4h ago
Remote blinking and not communicating with box. TV button works
4h ago
Your company turned off the wrong apartment cable I live in *r not *r
5h ago
service is out again , when are you going to call , I did this * times, and you have n...
5h ago
My advice one remote is flashing and not working? How do over it to control the tv...
5h ago
My wi-fi isn’t working.
7h ago
phone lines aren't working,tried forwarding to an answer service ,but continually drops...
8h ago
Questions in regards to my current bill and payment options.
10h ago
I canceled service a month ago and just got charged *** I haven’t had cable service I n...
10h ago
I would like to k ow what channel package I have and how fast my internet speed is and...
16h ago
Add a box to our existing home service
16h ago
Want to downgrade service
17h ago
Need to speak to representative about my bill
17h ago
Speak to representative about bill
17h ago
I have questions about my service and my bill
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-276-5255 - by the Numbers

Phone number to dial
888-276-5255
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 1, then 0 at each prompt until transferred
Average wait
21
Current wait
42
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
42%
Quality of help
68%
Customer votes
60,573
Information last updated
Mon Nov 18 2019 08:00:00 GMT+0000 (UTC)

Optimum's Best Toll-Free/800 Customer Phone Number

This is Optimum's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optimum agent. This phone number is Optimum's Best Phone Number because 185,034 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-276-5255 include Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. The Optimum call center that you call into has employees from Connecticut, New Jersey, New York and is open 24 hours, 7 days according to customers. In total, Optimum has 7 phone numbers. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optimum - by phone or otherwise

While 888-276-5255 is Optimum's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 877-584-2495 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-584-2495 for Customer Service. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optimum.

What is GetHuman's Relationship to Optimum?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optimum. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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