Optimum Phone Number 800-868-9840: Shortcuts & Tips

Optimum Phone Number

Current Wait: 41 mins (avg 11)
Best time to call: 10:45am
New customers: 888-858-0822
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Optimum Phone Number 800-868-9840 - by the Numbers

Phone number to dial800-868-9840
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 1, then 0 at each prompt until transferred
Average wait11
Current wait41
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or chat or web
Quality of communication45%
Quality of help65%
Customer votes60,576
Information last updatedFri Oct 20 2017 08:00:00 GMT+0000 (UTC)

About Optimum's Best Phone Number

This phone number is Optimum's Best Phone Number because 394,956 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-868-9840 include and other customer service issues. The Optimum call center that you call into has employees from Connecticut or New Jersey or New York and is open 24 hours, 7 days according to customers. In total, Optimum has 7 phone numbers. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optimum

While 800-868-9840 is Optimum's best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 516-364-8400 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 516-364-8400 for Customer Service. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optimum.

About Optimum

If you're here looking for the best phone number to call Optimum, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Optimum also goes by or is associated with the names Cablevision, Cable Vision, Neptune Holding US Corp., Optimum. They are considered to be part of the following sectors and industries: Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Optimum is associated with terms like public, isp, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Comcast, Time Warner, DirecTV. They employ 92,000 people according to customers in the know.
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