Optimum Customer Service

Answers to Common Problems

Use Optimum's Phone Number

Optimum's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Optimum.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Optimum.
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Click below to show 14 more questions, answers, and complete guides to common Optimum customer support problems.

Recent reasons customers contacted Optimum:

I am moving and don't want optimum anymore. Someone else is moving in my house today. I...
Why is my account not working I can not login to my online banking
I need to speak with a representative. I have a few questions to ask. Could someone rea...
I need to speak with a representative, so can get my point across more clearly.
I GOT A MESSAGE EARLIER TO MY PHONE SAYING MY PACKAGE FROM OPTIMUM HAS ARRIVED BUT CAN...
Internet is taking a long time to stream channels, sitting idle for long periods
Why is my bill approximately $** higher this month ?
Not an Optimum customer but just had PSEG-LI check wire that is hanging (but not cut) s...
I need step by step instructions to pair optimum remote with tv cable
The have a new remote that needs to be paired with cable. I pressed * and * simultaneou...
Today I talked with an Optimum customer service representative named Romisaa who provid...

Help me with my issue

Does GetHuman work with Optimum?

GetHuman does not work with Optimum's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Optimum at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Optimum's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Optimum at a Glance

Optimum has 1 chat option
Optimum has no customer email
Optimum has 1 help forum
Optimum has 1 twitter handle
Optimum has no facebook page
Optimum Phone Number and Contact Information

Answered on this page:

Does Optimum Have the Best Customer Satisfaction for Internet Service?
How Do I Schedule an Installation Appointment with Optimum?
Does Optimum offer a Wi-Fi router with their internet service?
How Do I Get Optimum to Lower My Monthly Rate?
How Do I Get Technical Support from Optimum?
How Do I Dispute a Charge with Optimum?
How Do I Know If My Monthly Optimum Bill Is Too High?
Solutions to common issues

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