Optimum Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Optimum

Contact Optimum
See the best way to reach Optimum customer support and compare their 6 phone numbers, live chat option, and help-desk.

Common Problem Categories

As reported by Optimum customers to GetHuman in the last 60 days
Account Help: 1,377 inquiries
Complaint: 553 inquiries
Lower my Bill: 1,799 inquiries
Technical and Service Support: 1,783 inquiries
Cancel or Change Account: 1,635 inquiries

Optimum Customer Reviews

3.13 out of 5 | 7,767 reviews

About Optimum

If you're here looking up Optimum customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Optimum also goes by or is associated with the names Cablevision, Cable Vision, Neptune Holding US Corp., Optimum. They are considered to be part of the following sectors and industries: Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Optimum is associated with terms like public, isp, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Comcast, Time Warner, DirecTV. They employ 92,000 people according to customers in the know.
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