Optimum Customer Service
Hacks for calling & contacting them faster, tips for common issues & reviews
Get guidance for specific issues
If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Enjoy a $1 one-week trial membership and chat with a live techician now. Get live expert help now.
Recently Reported Customer Problems
internet service isn't working. request technician to residence.
My internet speed upload speed is below *. For * weeks I have been on the phone and a...
Billing issues need to talk with live person at cablevision
Optimum, I have altice and the internet keeps going down. I have to call every week or...
optimum does not work good and i want to cancel
i want to cancel my optimum service
Called and the representative put me on hold and then didnt return- was msising channel...
I got a payment arrangement and my service was suppose to be on and it’s still not on...
Need lower bill amd payment plan need to talk to representative
Made past due payment and service wasn't restored!!
Received past due notice for Nov bill. Check **** was mailed Nov **, ****. Paid past du...
I want new service because I never had your service before and I heard it’s goodSee all reported issues
Get help with my issue
Optimum Customer Reviews
You are looking up Optimum customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Optimum also goes by or is associated with the names Cablevision, Cable Vision, Neptune Holding US Corp., Optimum. They are considered to be part of the following sectors and industries: Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Optimum is associated with terms like public, isp, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Comcast, Time Warner, DirecTV. They employ 92,000 people according to customers in the know.
What is the affiliation between Optimum and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Optimum or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.