Optimum Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

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Contacting Optimum

Compare Optimum's 7 phone numbers, live chat option, and help-desk.

Recently Reported Customer Problems

It’s a billing issue need a human so I could talk to them about Cellar services
Remote keeps blinking and will only control tv - wont control the cable box.
I was trying to call customer service and when I entered my account number, it said my...
I mailed a$*** money order, I have no right leg. Going to news
My Altice one remote control does not work anymore. I spoke with someone last week and...
I paid my bill my service is still not back on
My TV remote is not working and I was supposed to be shipped a new TV remote and have n...
My cable isn't working on my downstairs television. It shows error ** but it is working...
I need to correct an order for internet service. I ordered it online, but that only all...
call me and I will tell you.
I need my tv on, I mailed $***. I am going to news. I am a disabled vet. I need tv
I signed up with Optimum internet to use my modem and wifi router. However technician c...
See all reported issuesGet help with my issue

Optimum Customer Reviews

3.13 out of 5 | 7,744 reviews

About Optimum

If you're here looking up Optimum customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Optimum also goes by or is associated with the names Cablevision, Cable Vision, Neptune Holding US Corp., Optimum. They are considered to be part of the following sectors and industries: Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Optimum is associated with terms like public, isp, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Comcast, Time Warner, DirecTV. They employ 92,000 people according to customers in the know.

What is the affiliation between Optimum and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Optimum or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.
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