Optimum Purchasing Phone Number

Hold time now: 44 mins (avg 26)
Best time to call: 10:15am
Free: Call Without Hold Time
New customers: 833-926-3027
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Just follow the prompts. they have improved their response time and service dramatically.
This is not the most popular Optimum phone number (it's ranked #5). Most customers call 888-276-5255 for support: Click here for best option

Other customers got on the phone recently because:

My bill is higher than usual
No internet connection at my home
Fix it to where I can Make payment online
i want to know when my next payment is due and for how much
No access to DVR on a Samsung box
We keep getting calls trying to arrange an appointment. The agent told us to call Optim...
I have no idea how to get my cable servI e. A k on apparently it went out due to a fire...
Channels do not come up and go black. Pictures freeze up *** seconds. Not so great si...
Television is not working it’s saying we’re having connection issues we cannot watch an...
I canceled my service in August. I was charged from Sept to November. There have been...
When i go to router on https:**www.optimum.net*internet*manage-router it says: Sorry, w...
They were supposed to be here between * and ** and they still aren’t here to set up my...
Billing issues and want to make sure payment is made
inssalled seevice yesterday tec said would take time tostart then left op truck came la...

Help me with my issue

Optimum Purchasing Phone Number 203-847-6666 - Info & Statistics

Phone number to dial203-847-6666
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingPurchasing
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanJust follow the prompts. they have improved their response time and service dramatically.
Average wait26
Current wait44
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or chat or web
Quality of communication81%
Quality of help81%
Customer votes75,110
Best phone number888-276-5255
Information last updatedTue Nov 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Optimum's 203-847-6666 Purchasing Number

This Optimum phone number is ranked #5 out of 8 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. The reason customers call 203-847-6666 is to reach the Optimum Purchasing department for problems like Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support. As far as we can tell, Optimum has call center locations in Connecticut or New Jersey or New York and you can call during their open hours 24 hours, 7 days. Optimum has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 203-847-6666 and ways to call or contact Optimum with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Optimum

Calling Optimum at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Optimum Purchasing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Optimum's Purchasing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Optimum in General

While 203-847-6666 is Optimum's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-276-5255 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Optimum help by calling them, is that other customers give their customer support at this number a 81% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Optimum Contact Info

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