Optimum Cablevision Customer Service Phone Number

Hold time now: 29 mins (avg 17)
Best time to call: 9:30am
New customers: 877-584-2495
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Just wait through the menu and they'll eventually transfer you.
Optimum's #1 Phone Number

Other customers got on the phone recently because:

I exchanged two older boxes yesterday for new ones and they both show the same error me...
My service was interrupted today due to lack of payment.**I scheduled a payment for my...
I need to know the balance of my bill need to speak with someone
I want to cancel my optimum tv. I have * boxes and I just want to stay with the internet
Lost Internet connectivity throughout the house about an hour ago and trying to see wha...
I scheduled a payment for this Friday . I was granted an extension. Today my internet...
Competitor offered us better pricing for a faster modem so would like to see if optimum...
supervisor billing in the US
credit card is not being charged *Why?
The technician did not show up today I would like to reschedule
The technician did not show up today I would like to reschedule.
A technician did not show up today I would like to reschedule.
My name is Giles Payne. I am the executor of the will of the late Carolyn Peirce. The...
Help me with my issue

Optimum Cablevision Customer Service Phone Number 800-877-8849 - Info & Statistics

Phone number to dial800-877-8849
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCablevision Customer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanJust wait through the menu and they'll eventually transfer you.
Average wait17
Current wait29
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication47%
Quality of help55%
Customer votes39,915
Best phone number888-276-5255
Information last updatedSat Jan 25 2020 08:00:00 GMT+0000 (UTC)

Optimum's 800-877-8849 Cablevision Customer Service Number

This Optimum phone number is ranked #3 out of 7 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. The reason customers call 800-877-8849 is to reach the Optimum Cablevision Customer Service department for problems like Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support. As far as we can tell, Optimum has call center locations in Connecticut or New Jersey or New York and you can call during their open hours 24 hours, 7 days. Optimum has 7 phone numbers and 9 different ways to get customer help. We've compiled information about 800-877-8849 and ways to call or contact Optimum with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Optimum

Calling Optimum at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Optimum Cablevision Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Optimum's Cablevision Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Optimum's phone numbers against each other.

Contacting Optimum in General

While 800-877-8849 is Optimum's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-276-5255 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Optimum help by calling them, is that other customers give their customer support at this number a 47% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Optimum.
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