Optimum Cablevision Customer Service Phone Number

800-877-8849
Hold time now: 21 mins (avg 16)
Best time to call: 9:30am
Free: Call Without Hold Time
New customers: 833-926-3027
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Just wait through the menu and they'll eventually transfer you.
This is not the most popular Optimum phone number (it's ranked #4). Most customers call 888-276-5255 for support: Click here for best option

Other customers got on the phone recently because:

Port number from one account to another.
The TV picture is pixelating and freezing. Sound also freezes.*We had this same issue...
I want to cancel my phone and cable, but only keep my wifi service.
Still waiting for answers on why I can't finish at checkout, it also says my phone is w...
My promotional product has expired. I want to renew Starz and Starz Encore. Please te...
My promotion on the internet has ended and my bill has been raised to $***. I'm asking...
internet service isn't working. request technician to residence.
My internet speed upload speed is below *. For * weeks I have been on the phone and a...
Billing issues need to talk with live person at cablevision
Optimum, I have altice and the internet keeps going down. I have to call every week or...
optimum does not work good and i want to cancel
i want to cancel my optimum service
Called and the representative put me on hold and then didnt return- was msising channel...
I got a payment arrangement and my service was suppose to be on and it’s still not on...

Help me with my issue

Optimum Cablevision Customer Service Phone Number 800-877-8849 - Info & Statistics

Phone number to dial800-877-8849
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCablevision Customer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanJust wait through the menu and they'll eventually transfer you.
Average wait16
Current wait21
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication46%
Quality of help56%
Customer votes39,916
Best phone number888-276-5255
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Optimum's 800-877-8849 Cablevision Customer Service Number

This Optimum phone number is ranked #4 out of 8 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. The reason customers call 800-877-8849 is to reach the Optimum Cablevision Customer Service department for problems like Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support. As far as we can tell, Optimum has call center locations in Connecticut or New Jersey or New York and you can call during their open hours 24 hours, 7 days. Optimum has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 800-877-8849 and ways to call or contact Optimum with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Optimum

Calling Optimum at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Optimum Cablevision Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Optimum's Cablevision Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Optimum in General

While 800-877-8849 is Optimum's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-276-5255 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Optimum help by calling them, is that other customers give their customer support at this number a 46% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Optimum Contact Info

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