Optimum International Customer Service Phone Number

917-529-5500
Hold time now: 48 mins (avg 14)
Best time to call: 1pm
New customers: 877-318-2092
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
Optimum's #1 Phone Number

Optimum International Customer Service Phone Number 917-529-5500 - Info & Statistics

Phone number to dial917-529-5500
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternational Customer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanDirect to human
Average wait14
Current wait48
Rank (among phone numbers)6
Rank (overall)8
Alternate methodsphone or chat or web
Quality of communication34%
Quality of help79%
Customer votes20,589
Best phone number888-276-5255
Information last updatedFri Jun 22 2018 10:00:00 GMT+0000 (UTC)

Optimum's 917-529-5500 International Customer Service Number

This Optimum phone number is ranked #6 out of 6 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. The reason customers call 917-529-5500 is to reach the Optimum International Customer Service department for problems like Account Help, Complaint, Lower my Bill, Technical and Service Support, Cancel or Change Account. As far as we can tell, Optimum has call center locations in Connecticut or New Jersey or New York and you can call during their open hours 24 hours, 7 days. Optimum has 6 phone numbers and 8 different ways to get customer help. We've compiled information about 917-529-5500 and ways to call or contact Optimum with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Optimum

Calling Optimum at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Optimum International Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Optimum's International Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Optimum's phone numbers against each other.

Contacting Optimum in General

While 917-529-5500 is Optimum's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-276-5255 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Optimum help by calling them, is that other customers give their customer support at this number a 34% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Optimum.
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