Nordstrom Customer Service

Phone Number & Contact Info

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Calling this Nordstrom Customer Number

By Jeff Whelpley

Apr 29, 2024

Calling this number proved very effective, as I was able to get assistance almost immediately. When trying to call store numbers, it's never certain if the number will be a helpful one that offers assistance at almost all times or an ineffective option. This is a mix between the two, as it isn't likely to provide much help after hours. But during regular hours, getting assistance is simple.

When I called, I was taken first to the main automated menu, where I was asked if I was calling about a Nordstrom account or the Nordy club. If so, I was to press 1 immediately; if not, I was asked to wait for the next person to assist me. I chose to wait and spent less than a minute waiting before someone answered my call.

Upon their introduction, I told her that I wanted to find out how long after purchasing an item from Nordstrom I would have to be able to return it. She asked if I had bought at a Nordstrom brick-and-mortar store or online, and whether I had bought from Nordstrom or Nordstrom Rack. I told her the item in question was bought at Nordstrom Rack online, and she said that I would have a minimum of 40 business days in which to return it.

After doing a quick bit of math, I noted that would be eight standard work weeks, and asked the representative to confirm that was accurate. She did so, and added that would be the shortest window in which to return an item. She then said that even after the window, I could still return the item for a lower amount of credit, before asking if I had other questions and ending the call when I didn't.

I was impressed with the ease of getting an answer, both in terms of wait time and in terms of my questions being fully answered. Based on this, I would absolutely use this number again for Nordstrom assistance.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Conclusion and closing notes

This is Nordstrom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nordstrom agent. This phone number is Nordstrom's best phone number because 4,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-282-6060 include Contact customer support, Cancel order, Product Issues, Missing Items, Gift Cards and other customer service issues. Rather than trying to call Nordstrom first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or facebook or twitter or chat. In total, Nordstrom has 1 phone number. It's not always clear what is the best way to talk to Nordstrom representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nordstrom. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nordstrom. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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