Hertz Phone Number

Calling Hertz customer service faster by GetHuman

800-654-3131
Customer service
Current Wait: 22 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 8:35am
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Reasons customers like you called recently

Multiple issues with van we're currently renting.
I need to talk with a hertz representative
Want to change drop off and speak with rep.
Need to reserve a truck
I need to speak to a representative
Can not find any regarding the unlimited mileage cap for Hertz Small Business One (SBO...
I want to know about the Uber renting car and how it works
Need to rent car but lost driver’s license in parking lot can I still rent I’m at airport
Complaint about excessive wait time and unprofessional tone of employee
I cancelled my reservation in advance and I got charged **.** and I want my money back...
I need to speak with someone because the hertz office does not want to accept the renta...
It’s literally just about impossible to speak to a real person I need to know what I ne...
I need to edit my pickup time for my reservation in Colorado Springs tomorrow morning...
rental agreement * H************On the way to return rental truck, I had an accident an...
I just want to confirm a reservation. I have been having trouble reaching anyone as it...
See more recent reasons for calling

Help me with my issue

Customer Number 800-654-3131 - by the Numbers

Phone number to dial800-654-3131
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial8:35am
Navigate phone maze to a humanPress 0, then wait
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication88%
Quality of help85%
Customer votes5,639
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Hertz's Best Toll-Free/800 Customer Phone Number

This is Hertz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hertz agent. This phone number is Hertz's Best Phone Number because 46,038 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-3131 include Lost and Found, Change Reservation, Problem With a Rental, Refund a Charge, Find a Reservation and other customer service issues. The Hertz call center that you call into has employees from Alabama, Oklahoma and is open Mon-Fri 7am-7pm CST according to customers. In total, Hertz has 5 phone numbers. It's not always clear what is the best way to talk to Hertz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Hertz - by phone or otherwise

While 800-654-3131 is Hertz's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Hertz customers, is by calling their 800-654-3001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Hertz please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Hertz.

What is GetHuman's Relationship to Hertz?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hertz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Hertz Contact Info

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