Hertz Phone Number

Calling Hertz customer service faster by GetHuman

800-654-3131
Customer service
Current Wait: 24 mins (21m avg)
Hours: Mon-Fri 7am-7pm CST; best time to call: 8:35am
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Reasons customers like you called recently

Call me or provide detailed instructions
Change the charge card on a reservation
I want to cancel my reservation because I needed a credit card to reserve at an airport...
I need help with a collections payment that was made. I’ve been calling hertz for two h...
I want to extend my rental
i need to be taken off the donot rent list
My vehicle was unavailable, and I wasn't offered an alternative. A void was offered but...
Have car rental thru work that should have been on a direct bill. The billing code was...
I was charged for a rental from expedia and then again upon the return from hertz.**I w...
i need to speak about getting a billing refund. we were given a utility van which essen...
I need to speak with the billing department about charges on my card that were not auth...
cancel reservation, I don't have reservation number to cancel.
I have a ticket or a charge I need to pay
I made reservations on *******. My total came up to ***.**. I received an email confir...
I have been on phone for ** min. I am trying to get details on the charges on my curren...
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Customer Number 800-654-3131 - by the Numbers

Phone number to dial800-654-3131
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial8:35am
Navigate phone maze to a humanPress 0, then wait
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication52%
Quality of help89%
Customer votes5,634
Information last updatedWed May 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Hertz's Best Toll-Free/800 Customer Phone Number

This is Hertz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hertz agent. This phone number is Hertz's Best Phone Number because 46,038 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-3131 include Lost and Found, Change Reservation, Refund a Charge, Problem With a Rental, Find a Reservation and other customer service issues. The Hertz call center that you call into has employees from Alabama, Oklahoma and is open Mon-Fri 7am-7pm CST according to customers. In total, Hertz has 5 phone numbers. It's not always clear what is the best way to talk to Hertz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Hertz - by phone or otherwise

While 800-654-3131 is Hertz's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Hertz customers, is by calling their 800-654-3001 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Hertz please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Hertz.

What is GetHuman's Relationship to Hertz?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hertz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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